Communications/Social Media Director

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🔥 1 minute ago

🌲 Oregon – Remote

🌲 Oregon – Remote

⏰ Full Time

🔴 Lead

💕 Social Media Manager

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Final Closures

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11 - 50 employees

👥 B2C

⚖️ Legal

☁️ SaaS

B2C • Legal • SaaS

Final Closures is a service company that helps grieving families and estate professionals manage death notifications and account closures after someone passes. It provides a secure online portal and a validated processing workflow to notify banks, creditors, credit reporting agencies, government and healthcare entities, social media and digital accounts on behalf of the family, with tiered service packages positioned as an affordable alternative to estate attorneys. The company emphasizes data protection, identity-theft prevention, and compassionate support during post-loss administrative tasks.

📋 Description

• Develop and execute company-wide communication strategies to support marketing, public relations, and business development goals. • Oversee and manage all social media accounts, creating compelling, high-quality content that aligns with brand objectives. • Monitor and analyze social media and communication campaigns to assess performance, identify trends, and optimize engagement strategies. • Collaborate with internal teams to align messaging and ensure brand consistency across all communication channels. • Craft press releases, statements, and other public-facing documents as needed to represent the business professionally and accurately. • Build relationships with stakeholders, partners, and media outlets to enhance brand visibility and reputation. • Lead crisis communications efforts, ensuring timely, clear, and strategic responses to potential issues. • Stay up-to-date with industry trends and best practices in social media management and communications to maintain a competitive edge.

🎯 Requirements

• Bachelor's degree in Communications, Marketing, Public Relations, or a related field. • Proven experience (5+ years) in communications, social media management, or a similar leadership role. • Exceptional written and verbal communication skills in English, with strong attention to detail and creative storytelling abilities. • Demonstrated expertise in social media platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok) and tools for audience engagement and analytics. • Strong project management skills with the ability to prioritize tasks and meet deadlines in a dynamic work environment. • Experience in developing and executing comprehensive communication strategies that align with business objectives. • A proactive, solutions-oriented mindset with a passion for innovation and creativity. • Ability to work collaboratively across departments and lead with a team-oriented approach.