Chief Compliance Officer

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Finalsite

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

📚 Education

☁️ SaaS

🤝 B2B

💰 Debt financing on 2014-12

Education • SaaS • B2B

Finalsite is a provider of web and communications technology for K–12 and higher education institutions. Finalsite offers an education-focused CMS and website design (Composer), AI chatbot tools, mass notifications and messaging, mobile apps, enrollment and admissions management, and marketing services aimed at helping schools build community, improve communications, and grow enrollment. The company serves school districts, independent schools, international schools, charter schools, and faith-based schools and notes it has been trusted by schools for more than 25 years.

📋 Description

• Own and lead Finalsite’s enterprise-wide compliance and ethics strategy, including governance, risk frameworks, policies, controls, monitoring, and reporting • Build, implement, and continuously evolve the Payment Facilitator (PayFac) compliance program from the ground up • Oversee merchant onboarding and underwriting, KYC/KYB, AML, sanctions screening, transaction monitoring, fraud controls, ongoing merchant monitoring, and escalation protocols • Ensure compliance with PCI-DSS, NACHA, BSA/AML, OFAC, money transmission requirements, card network rules, sponsor/acquiring bank requirements, GDPR, SOC controls, and other relevant standards • Serve as primary liaison with sponsor/acquiring banks, payment processors, card networks, regulators, auditors, and external legal counsel • Advise the CEO, executive leadership team, and Board on compliance strategy, PayFac risk, regulatory developments, and material risks • Lead compliance audits, regulatory and bank examinations, investigations, monitoring activities, issue management, and remediation initiatives • Oversee compliance training and awareness programs • Advise leadership on emerging PayFac, payments, fintech, card network, banking, and regulatory developments • Collaborate with Legal, Finance, HR, Product, Security, Technology, and Operations teams • Oversee third-party risk management and vendor compliance programs • Report to the executive team and Board on compliance effectiveness, merchant risk, regulatory matters, audit findings, risk indicators, and remediation progress • Embed compliance into new products, payment capabilities, partnerships, acquisitions, and expansion initiatives • Participate in enterprise risk management and business continuity planning • Represent Finalsite in industry groups, regulatory discussions, and compliance-related forums • Assist with corporate governance initiatives and policy development

🎯 Requirements

• Bachelor’s degree in Business, Finance, Legal Studies, Accounting, or related field • Minimum 12+ years of progressive compliance, regulatory, risk, payments, fintech, banking, or financial services experience • Significant executive-level leadership responsibility • Minimum 5+ years leading enterprise compliance programs in a senior executive or comparable leadership role • Required hands-on experience building and operationalizing a Payment Facilitator (PayFac) compliance program from the ground up • Direct experience establishing PayFac policies, governance, controls, monitoring, merchant risk processes, and operating models • Extensive experience in PayFac, payments, fintech, merchant acquiring, sponsor/acquiring banking, payment processing, or similarly regulated financial transaction environments • Deep expertise in PayFac operations, merchant onboarding and underwriting, KYC/KYB, payment network rules, transaction risk management, fraud and financial crime controls, and financial regulatory compliance • Expert knowledge of PCI-DSS, NACHA, AML/KYC/KYB, OFAC, money transmission requirements, card network compliance, merchant monitoring, fraud prevention, transaction monitoring, and financial controls • Experience partnering with sponsor/acquiring banks, payment processors, card networks, financial institutions, regulators, and auditors • Experience leading sponsor bank/card network reviews, regulatory examinations, compliance audits, investigations, and remediation efforts • Ability to build and scale compliance infrastructure in a high-growth technology organization • Executive presence and effective communication with the CEO, Board, investors, regulators, banking partners, and senior leadership • Exceptional analytical, strategic thinking, and decision-making capabilities • Current and continued residency as a permanent resident of the United States required • Preferred: Juris Doctor, MBA, or other advanced degree • Preferred: CRCM, CAMS, CIPP, CIA, or equivalent certification • Preferred: Chief Compliance Officer or senior compliance executive experience in SaaS, fintech, PayFac, or payment-enabled technology • Preferred: Global payment operations and international regulatory framework experience

🏖️ Benefits

• Competitive benefits • Professional development opportunities • Collaborative culture built on partnership and purpose • Remote employment opportunity