Head of Revenue Operations

🔥 0 minutes ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

⏰ Full Time

🔴 Lead

💹 Revenue Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Finalsite

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

📚 Education

☁️ SaaS

🤝 B2B

💰 Debt financing on 2014-12

Education • SaaS • B2B

Finalsite is a provider of web and communications technology for K–12 and higher education institutions. Finalsite offers an education-focused CMS and website design (Composer), AI chatbot tools, mass notifications and messaging, mobile apps, enrollment and admissions management, and marketing services aimed at helping schools build community, improve communications, and grow enrollment. The company serves school districts, independent schools, international schools, charter schools, and faith-based schools and notes it has been trusted by schools for more than 25 years.

📋 Description

• Build and maintain the operating system for Finalsite’s revenue organization across the full customer lifecycle • Own a unified revenue funnel view from lead through renewal across Sales, Marketing, Client Success, and Finance • Arbitrate cross-functional tradeoffs using quantitative and qualitative data • Establish the operating cadence for forecasting, funnel, and performance reviews • Translate operational data into executive- and Board-level reporting, including ARR bridge, pipeline coverage, NRR/GRR, CAC payback, and Rule of 40 inputs • Establish governance for revenue data, definitions, reporting logic, and metrics • Build, own, and defend forecasting methodology across new business, expansion, renewals, and churn • Surface revenue opportunities and future challenges through data analysis and predictive insight • Translate growth goals into capacity, coverage, productivity, pipeline, and funnel targets • Connect customer health and product-usage signals to renewal, expansion, and retention performance • Design scalable processes such as deal desk, lead routing, and renewal workflows • Drive process adoption through user-centric design, change management, and clear communication • Partner on GTM design, segmentation, territories, quotas, coverage, and incentive structures • Establish commercial governance for pricing, discounting, approvals, and deal execution • Own the revenue technology roadmap, including AI evaluation, automation pilots, vendor selection, vendor management, and tool consolidation • Direct the Salesforce team and hold vendors accountable for ROI and business outcomes • Hire, develop, and retain a lean team of player-coaches • Set team priorities and performance expectations while developing cross-trained, high-leverage operators

🎯 Requirements

• Experience in revenue operations, sales operations, or GTM strategy roles, including 3+ years leading a Revenue Operations function in a B2B SaaS environment • Experience operating in a PE-backed or similarly metrics-driven environment • Fluency in sponsor-level metrics: ARR bridge, pipeline coverage, NRR/GRR, CAC payback, and Rule of 40 inputs • Proven track record building and defending a repeatable forecast methodology with documented assumptions and accuracy tracking • Demonstrated success landing cross-functional process change with high stakeholder adoption and without heavy headcount • Strong command of CRM/MAP/BI stacks such as Salesforce, HubSpot, and BI platforms • Experience owning a revenue tech stack roadmap, including vendor selection, contract negotiation, tool consolidation, and vendor performance management • Experience hiring, developing, and retaining lean, high-performing teams of player-coaches • Exceptional analytical, communication, and executive presence skills, with ability to present to executives, Boards, and Private Equity sponsors • Preferred: experience evaluating and deploying AI tooling, agents, and automation pilots within revenue workflows • Preferred: experience supporting GTM integration through M&A, including CRM consolidation and process harmonization • Preferred: familiarity with CPQ, CLM, enrichment, forecasting, and conversation intelligence platforms • Preferred: experience partnering with Finance on ARR reporting, bookings policy, and revenue metric governance • Permanent United States residency, both current and continued, required to obtain and retain employment • A Bachelor’s degree or commensurate experience is preferred

🏖️ Benefits

• Competitive benefits • Professional development opportunities • Collaborative culture built on partnership and purpose • Remote work arrangement (100% fully remote within the United States)