Senior Product Manager

🔥 3 minutes ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Finalsite

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

📚 Education

☁️ SaaS

🤝 B2B

💰 Debt financing on 2014-12

Education • SaaS • B2B

Finalsite is a provider of web and communications technology for K–12 and higher education institutions. Finalsite offers an education-focused CMS and website design (Composer), AI chatbot tools, mass notifications and messaging, mobile apps, enrollment and admissions management, and marketing services aimed at helping schools build community, improve communications, and grow enrollment. The company serves school districts, independent schools, international schools, charter schools, and faith-based schools and notes it has been trusted by schools for more than 25 years.

📋 Description

• Define product strategy and own a roadmap informed by customer needs, data, market intelligence, and business priorities • Partner with cross-functional teams to establish quarterly objectives and deliver measurable customer and business outcomes • Aggregate customer, operational, financial, technical, and partner insights to represent payers, merchants, payment partners, and internal stakeholders in product decisions • Create epics, feature requirements, and user stories; partner with engineering using Jira, Miro, and Confluence • Conduct continuous product discovery through iteration and experimentation • Develop hypotheses, define success metrics, measure results, and adjust priorities and solutions • Build expertise in the product, payments ecosystem, market, and competitive landscape • Champion the product internally and externally and communicate its direction, value, and priorities • Own the end-to-end payment processing lifecycle, including acceptance, authorization, capture, settlement and funding, reconciliation, refunds, disputes, chargebacks, and exception management • Translate card-network rules, processor requirements, regulatory and compliance changes, and partner capabilities into product requirements and roadmap priorities • Partner with Engineering, Finance, Operations, Risk, Compliance, Security, and Legal to ensure reliable, scalable, secure, compliant, and efficient payment capabilities

🎯 Requirements

• Product management experience in integrated e-commerce, payment processing, or financial technology, preferably within or alongside a payment facilitator, processor, acquirer, gateway, or similar payments ecosystem • Demonstrated understanding of the end-to-end payment lifecycle, including authorization, capture, settlement, reconciliation, refunds, disputes, chargebacks, and exception handling • Working knowledge of payment security, risk, and compliance concepts, including PCI DSS, tokenization, fraud prevention, and applicable card-network requirements • Understanding of payment processing economics, including interchange, network fees, processor costs, settlement and funding, and their impact on product and business decisions • Demonstrated product management experience focused on outcomes that deliver customer value and business results • Experience owning product roadmaps informed by data, customer insights, and market intelligence • Strong customer discovery skills • Proven ability to innovate and translate product opportunities into actionable execution plans • Ability to analyze product performance, customer research, financial information, and competitive data • Excellent written and verbal communication skills • Strong relationship-building and collaboration skills • Permanent resident of the United States; current and continued U.S. residency required to obtain and retain employment

🏖️ Benefits

• Competitive benefits • Professional development opportunities • Collaborative culture built on partnership and purpose • Opportunities to expand skills, take on new challenges, and grow your career