Loan Administration Specialist

Job not on LinkedIn

🔥 12 hours ago

🌵 Arizona, Texas – Remote

🌵 Arizona – Remote 🤠 Texas – Remote

💵 $66k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Finance of America

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛡️ Insurance

💸 Finance

🏦 Banking

Insurance • Finance • Banking

<Finance of America> Finance of America is a U. S. -based mortgage lender specializing in reverse mortgages and home equity solutions for older homeowners. The company offers proprietary and government-backed products (including HomeSafe and HECM), lines of credit and loans up to $4M, borrower education and calculators, and partner tools for financial professionals and wholesale partners. It is a licensed mortgage banker focused on helping homeowners (typically 55+) access home equity for retirement, home improvements, or living expenses while providing consumer protections and counseling.

📋 Description

• Execute transaction exception reviews triggered by exception logic within the FAR Loan Management system • Identify potential incidents, align transaction codes with HERMIT, and capture borrower recoverability and HUD claim ability • Perform transaction-level loss analysis reviews of HECM claims to identify losses, root causes, and recovery opportunities • Track loss trends across the servicing portfolio and project financial impacts for senior leadership • Support loss mitigation analytics and governance • Track potential incidents, escalate exposure to management, and contribute to mitigation strategy meetings • Monitor property valuations across the servicing portfolio • Review appraisal and BPO exceptions affecting loss severity, decisioning, and recoveries • Use valuation benchmarks to monitor local market trends and valuation factors for loss analysis • Review property valuation exceptions with a focus on property preservation and risk analysis • Follow KPIs in coordination with management • Monitor monthly performance exception and issue reporting for the subservicer • Provide timely and accurate updates to stakeholders for internal business projects • Remain current on industry trends, products, technologies, best practices, and standards of conduct • Mentor and train peers and vendors as assigned • Follow written risk and compliance policies and procedures • Perform other duties as assigned • Report to the Manager, Loan Administration

🎯 Requirements

• Minimum 3 years of experience in the mortgage servicing industry • Experience with reverse mortgages would be ideal • Strong knowledge and understanding of the mortgage industry in claims, default, complaints management, borrower experience journey, reverse, forward and/or commercial products • Strong interpersonal skills and teamwork • Analytical, critical thinking, and problem-solving skills with a customer service orientation • Sound Microsoft Office experience, including Excel, Word, and Outlook • Ability to adapt to new technologies and applications while navigating multiple screens • Bachelor's Degree or comparable qualifications • Business, Finance, or equivalent field • Experience working with cross-functional leadership is preferred • Experience with GSE agency guidelines, CFPB regulations, and FHA/HUD requirements is preferred

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • Paid time-off benefits • Flexible spending account • 401(k) with employer match • ESPP