Senior Configuration Engineer

🕒 July 10

🇺🇸 United States – Remote

💵 $100k - $140k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

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Finance of America

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💸 Finance

🏦 Banking

Finance • Banking

<Finance of America> Finance of America is a U. S. -based mortgage lender specializing in reverse mortgages and home equity solutions for older homeowners. The company offers proprietary and government-backed products (including HomeSafe and HECM), lines of credit and loans up to $4M, borrower education and calculators, and partner tools for financial professionals and wholesale partners. It is a licensed mortgage banker focused on helping homeowners (typically 55+) access home equity for retirement, home improvements, or living expenses while providing consumer protections and counseling.

📋 Description

• Responsible for reviewing, analyzing and evaluating business systems and user needs • Utilizes analytical skills and design techniques to address problem statements that ensure delivery of solutions which meet business expectations • Liaises between business users and software developers to convey demands of the business • Evaluates application suitability against business needs to determine feasibility and ensure desired outcomes can be achieved • Identifies problem statements and assesses application impacts by analyzing current-state business processes and system functionality • Analyzes system capabilities relative to business requirements and recommends solutions that enhance productivity and operational efficiency • Develops and documents technical and functional requirements, including infrastructure, security, and network considerations, to support business initiatives and system improvements • Troubleshoots application and user issues, performs root cause analysis, and recommends enhancements to improve system performance and user productivity • Creates workflow diagrams and documentation to illustrate current and future states, supporting solution design and disaster recovery planning • Develops and maintains data mapping and integration documentation, ensuring alignment with system requirements and accuracy of third-party service configurations • Collaborates with internal teams and external vendors to implement system upgrades and integrations, ensuring compliance with business, regulatory, and industry standards, including MISMO • Designs and implements system enhancements, including configuration changes such as business rules, roles, fields, and system settings that do not require development resources • Participates in deployment activities and performs production validation to ensure accuracy of changes and minimal operational impact • Conducts ad hoc technical analysis and supports production issue resolution, leveraging SQL and system knowledge to troubleshoot outages and data-related issues • Provides mortgage product and pricing expertise to support data mapping and integration analysis using loan data and payload structures such as JSON and XML • Develops and executes test plans based on requirements, including positive and negative scenarios, ensuring traceability and coverage of functional changes • Performs functional and regression testing, documents and tracks defects, and communicates severity, priority, and business impact to stakeholders • Adheres to change management, work management, and SOX/audit compliance processes while maintaining accurate updates in tracking tools • Communicates status, risks, and progress regularly to stakeholders to ensure transparency and alignment • Builds cross-functional relationships to gather requirements, resolve issues, and support delivery objectives • Develops working knowledge of business domains, applications, and technologies to identify dependencies, risks, and blockers • Collaborates with project and scrum teams to estimate work, define scope, and support delivery timelines • Escalates risks and obstacles appropriately to minimize impact to delivery and operational performance • Contributes to team deliverables, participates in agile ceremonies, and completes assigned work within established timelines • Pursues continuous professional development through training, collaboration forums, and independent learning to enhance individual and team capabilities.

🎯 Requirements

• Minimum 5 years of relevant experience performing technical analysis • Previous experience documenting application flow charts and/or diagrams • Microsoft Access and/or SQL experience • Ability to influence operations and drive change through collaboration and effective communication • Detail oriented, analytical and inquisitive • Ability to work independently and with others • Extremely organized with strong time-management skills • Broad knowledge of hardware, software and integration • High aptitude for learning new forms of technology and tools • Critical thinker, offering a logical approach to problem solving • Strong communication, interpersonal and customer handling skills with the ability to manage expectations and explain technical detail • Mortgage origination knowledge preferred, but not required.

🏖️ Benefits

• health, dental, vision, life insurance • paid time-off benefits • flexible spending account • 401(k) with employer match • ESPP