Senior Program Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📋 Program Manager

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Finastra

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

💳 Fintech

💸 Finance

🏦 Banking

💰 Grant on 2021-02

Fintech • Finance • Banking

Finastra is a leading global provider of financial software solutions that empower financial institutions to unlock the power of open finance. The company offers market-leading solutions in lending, payments, treasury and capital markets, and universal banking. Finastra serves financial institutions of all sizes by providing a comprehensive portfolio of end-to-end solutions that improve customer experiences, increase transparency, and streamline operations. With a focus on innovation and collaboration, Finastra helps its clients leverage new technologies to optimize costs, mitigate risks, and accelerate growth in the financial sector.

📋 Description

• Lead multiple strategic, mid-to-large-scale initiatives from intake and definition through delivery, transition, and operational readiness • Deliver strategic programs on time, within budget, and aligned with business and customer objectives • Manage executive-level escalations involving project, commercial, customer, and operational issues • Interface with sponsors, stakeholders, customers, and delivery teams to define objectives and maintain accountability • Define project goals, scope, governance, team roles, and responsibilities • Manage execution plans, assignments, milestones, dependencies, and progress against cost, schedule, scope, and quality commitments • Lead change control and communicate approved changes • Manage forecasts, budgets, variance analysis, and corrective action planning • Track risks and issues, including mitigation plans, contingency actions, ownership, and executive visibility • Identify resource needs and communicate staffing requirements • Manage internal and external stakeholder communications • Support commercial discussions, scope definition, effort estimation, Statements of Work, and business case development • Use delivery insights and customer feedback to improve customer satisfaction and support growth and account strategy • Promote project management standards, tools, processes, and delivery governance • Plan production cutovers, go-live activities, and operational readiness • Transition delivered projects into sustainable support and service operations models • Present program status, risks, issues, financials, and mitigation plans to executives • Lead steering committees, governance forums, and customer-facing executive reviews • Manage senior client relationships, including C-level stakeholders

🎯 Requirements

• Extensive project or program management experience • Proven experience leading technical and non-technical resources across cross-functional delivery teams • Experience identifying action items, tasks, dependencies, and activities and tracking them through completion • Experience defining, implementing, and continuously improving standards, processes, and procedures using PMI or CMMI best practices • Experience building project budgets from work breakdown structures, resource plans, and delivery commitments • Working knowledge of AWS, Azure, and GCP • Understanding of SaaS, PaaS, and IaaS delivery models • Familiarity with cloud architecture, networking, identity management, and integration patterns • Experience managing architecture, infrastructure, and application delivery teams • Experience managing cloud providers, system integrators, external integration partners, and third-party vendors • Ability to negotiate priorities and resolve cross-organizational dependencies • Experience planning production cutovers, go-live activities, and operational readiness • Experience transitioning projects into sustainable support and service operations models • Understanding of SLA management, incident management, and service operations practices • Experience presenting program status, risks, issues, financials, and mitigation plans to executive stakeholders • Experience leading steering committees, governance forums, and customer-facing executive reviews • Experience managing senior client relationships, including C-level stakeholders • Must be located in the posted location or immediate surrounding areas • Applicants residing in New York City or California will not be considered

🏖️ Benefits

• Unlimited vacation, subject to local regulations and business priorities • Hybrid working arrangements • Paid time off for voting, bereavement, and sick leave • Employee Assistance Program • Wellbeing Champions and Gather Groups • Monthly well-being events and initiatives • Medical, life, and disability insurance • Retirement plans • Lifestyle and other benefits • Paid time off for volunteering • Donation-matching opportunities • Inclusion communities and employee networks • Online learning and accredited courses through the Skills & Career Navigator tool • Global employee recognition program, Finastra Celebrates • Regular employee surveys • Hands-on training and mentorship • Leadership development and industry certifications • Paid holidays • Flexible working hours • Pension plan • Comprehensive health initiatives