
201 - 500 employees
Founded 2012
đź’¸ Finance
đź’ł Fintech
🛍️ eCommerce
Finance • Fintech • eCommerce
Softcard is a mobile commerce platform developed as a joint venture by AT&T Mobility, T-Mobile USA, and Verizon Wireless. It utilizes near field communication (NFC) technology to enable mobile payments, allowing consumers to shop, pay, and save conveniently through their mobile devices. With specialties in mobile payments, mobile wallets, and loyalty programs, Softcard aims to revolutionize the way consumers handle transactions and rewards programs, offering an enhanced and personalized experience with just a tap of their phone.
đź•’ August 4
🏢🏡 Indianapolis – Hybrid
⏰ Full Time
🟡 Mid-level
đźź Senior
đź‘” Manager
đź‘» Ghost score 37%
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201 - 500 employees
Founded 2012
đź’¸ Finance
đź’ł Fintech
🛍️ eCommerce
Finance • Fintech • eCommerce
Softcard is a mobile commerce platform developed as a joint venture by AT&T Mobility, T-Mobile USA, and Verizon Wireless. It utilizes near field communication (NFC) technology to enable mobile payments, allowing consumers to shop, pay, and save conveniently through their mobile devices. With specialties in mobile payments, mobile wallets, and loyalty programs, Softcard aims to revolutionize the way consumers handle transactions and rewards programs, offering an enhanced and personalized experience with just a tap of their phone.
• Meet with customers monthly or per contract to identify and address needs, problems, and concerns • Document business reviews and ensure follow-up • Pursue customer cost-reduction opportunities • Develop customer relationships and maintain high service levels • Respond to escalated customer purchase and service questions • Interpret and comply with contract requirements and ensure customer expectations are met • Supervise and coach Site Managers and site employees • Define site employee responsibilities and expectations for each IBS customer • Build relationships and assist with negotiating non-NAPA vendor pricing, inventory, service, and return privileges • Ensure Site Managers understand fiscal responsibility • Ensure service level agreements are delivered • Communicate operational goals covering fill rates, inventory management, and training opportunities • Complete company-provided IBS operations training and ensure direct and indirect reports do so
• Experience in an automotive parts department, dealership, or retail establishment • Warehouse and inventory management experience • Ability to manage data analysis, heavy reconciliation, and reporting • College degree, technical school, or equivalent work experience required • ASE certification required • Ability to manage people, prioritize, and delegate to team members • Ability to read and interpret an operating statement and P&L • Understanding of district-level inventory management, including purchasing • Strong communication skills and attention to detail • Demonstrated leadership in the automotive aftermarket industry, preferably in an automotive parts department, dealership, jobber, heavy-duty, or fleet establishment • Ability to ensure proper maintenance and protection of company equipment, inventory, and physical assets • Ability to operate a point-of-sale system and cataloging • Proficiency in Microsoft Office and internet-based parts research and sourcing • Ability to learn and use customer fleet management software • Flexibility with working hours, including emergency overtime related to weather conditions
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