Virtual Personal Banker

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🕒 April 13

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Logo of Firefighters First Credit Union

Firefighters First Credit Union

201 - 500 employees

Founded 1935

🏦 Banking

💸 Finance

Banking • Finance • Insurance

Firefighters First Credit Union is a financial institution dedicated to serving the unique needs of firefighters and their families. It offers a comprehensive range of banking services including personal and business banking, savings and checking accounts, loans, credit cards, insurance, and investment services. With a commitment to improving the financial lives of its members, Firefighters First Credit Union provides personalized banking solutions and valuable financial resources designed specifically for the firefighting community.

📋 Description

• Recommend FFCU financial products and services to members to meet individual member needs. • Process and manage member accounts and/or open new and sub-accounts. • Process, manage and decision consumer loan applications per consumer lending policies and underwriting guidelines. • Process and manage credit and debit cards. • Troubleshoot, research, respond, and provide training on member services technology and related issues. • Work with other employees and departments to ensure member requests are processed for investments, mortgages, business loans, and insurance. • Participate in special projects and perform other assignments as needed. • May occasionally travel to attend meetings, conferences, training, or other work-related events.

🎯 Requirements

• Experience in technical support, sales, customer service, and banking at a Credit Union or Banking institution. • Experience with consumer loan application and processing. • Experience with account opening and teller transactions. • High School Diploma or GED • All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.

🏖️ Benefits

• Competitive salary with a pay for performance bonus • Fully paid Medical, Dental, and Vision benefits package for employees. • Fully paid Life insurance, AD&D, short and long-term disability coverage • 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4% • Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program • Pet Insurance • 3 weeks of PTO annually including 2 ½ days of float time. • 9 paid holidays plus 2 half days

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