Call Representative

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🏄 California, Colorado, +2 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote ⚓ Rhode Island – Remote

💵 $20 - $27 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Provides support and primary point of contact to assigned account(s) and/or Account Managers/Sales to address inquiries, increase market share, support specific revenue and long-term strategic objectives and service clients. • Assist in the development of account plan strategy to identify key sales opportunities with existing and potential clients to drive retention and growth and ensure customer satisfaction. • Assists with coordinating action plans with multiple internal entities. • Job may have sales and business development role in addition to service role. • Manages implementation activities and ongoing training to clients, based on knowledge of client business requirements and product knowledge. • In partnership with Account Manager/Sales and/or working directly with clients, develops ongoing customer relationships. • Provide full range of services to assigned accounts, including customer service, training, reporting, and providing solutions to customer problems. • Act as liaison to other internal and external entities. • May provide support to higher level Account Managers. • Actively create sales opportunities. • Gather data and provide information to answer questions and respond to inquiries.

🎯 Requirements

• High school diploma; some college preferred • 0-2 years related experience • Strong customer service orientation • Detail oriented • Excellent verbal communication • Strong problem-solving skills to address client concerns and provide solutions • Strong organizational skills • Proficient in Microsoft Office – Excel, Word, PowerPoint, and Outlook

🏖️ Benefits

• medical • dental • vision • 401k • PTO/paid sick leave • employee stock purchase plan