Claims Analyst

🔥 12 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $23 - $31 / hour

⏰ Full Time

🟢 Junior

📋 Claims Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Investigate, analyze and respond to complaints from Consumer Protection Agencies, Regulatory Agencies, attorneys, upper management and Corporate Offices • Investigate liability complaints against First American and/or independent contractors dispatched by First American • Represent the Company in Small Claims Cases • Handle escalated and highly visible claims that could not be handled through the normal claims channel • Handle legal issues as they pertain to claims • Assist in maintaining the company’s reputation with customers, regulatory agencies and consumer protection agencies

🎯 Requirements

• At least 1-2 years of previous customer service experience • Bachelor's degree or commensurate work experience • Excellent communication skills • Basic mechanical, technical and contract knowledge and understanding • Exceptional customer service skills • Analytical and investigative skills • Proficient in Microsoft Word and Outlook • Ability to navigate through Access • Fundamental understanding of the home warranty industry • Ability to keep composure in hostile conversations • Previous leadership experience desired but not required

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment