Escrow Support Team Lead

🔥 14 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $26 - $35 / hour

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Provides daily work direction, supervision, coaching, and support to assigned Escrow Officers and Escrow Assistants • Serves as the first point of escalation for routine operational matters • Monitors workload and redistributes files or responsibilities to support service levels, PTO coverage, same-day closings, and extended-hours needs • Supports complex title, escrow, closing, funding, recording, and post-closing matters • Provides hands-on production and overflow support during peak periods • Coordinates schedules, coverage, workflow, and team communication • Assists with onboarding, training, and employee development • Helps ensure client-specific procedures, service expectations, and internal controls are followed consistently across multiple states and transaction types • Partners with the Escrow Operations Manager on staffing, performance, escalations, process improvement, and implementation of new clients, programs, states, or workflows • Works cross-functionally with underwriting, title production, funding, accounting, and other internal partners • Escalates higher-risk legal, underwriting, compliance, or performance matters appropriately

🎯 Requirements

• 5+ years of escrow, title, settlement, or closely related residential closing experience • Strong working knowledge of title clearance, escrow, closing, funding, recording, and post-closing workflows • Demonstrated ability to coach, train, mentor, or provide work direction to others • Experience handling escalated, complex, high-volume, or multi-state transactions • Strong judgment, prioritization, and problem-solving skills in a fast-moving environment • Strong written/verbal communication and client-service skills • Ability to balance leadership responsibilities with hands-on production support • Preferred: national residential, institutional/lender client, remote-team, or prior lead/supervisory experience

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace and People First culture