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Business Support Specialist I

🔥 7 minutes ago

🌵 Arizona – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

đź’ť Customer Support

🚫👨‍🎓 No degree required

Where this job comes from

Posted on First Citizens Bank's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of First Citizens Bank

First Citizens Bank

10,000+ employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

đź’° Post-IPO Debt on 2021-05

Healthcare • Manufacturing • Logistics

First Citizens Bank is a comprehensive financial institution offering a wide range of services to individuals, families, businesses, and nonprofits. Their offerings include personal and commercial banking services, loans, mortgages, investment solutions, and insurance products. Known for their commitment to customer service and financial expertise, the bank serves a variety of sectors including agribusiness, healthcare, and manufacturing, ensuring tailored financial solutions for their clients.

đź“‹ Description

• Supports Bank products or services within a business unit through daily operating activities • Works directly with individuals to address issues and respond to inquiries • Facilitates workflow and ensures client satisfaction through handling, processing, and servicing requests • Manages accounts, portfolios, or packages, including creation and termination • Performs routine data entry, processing, and documentation • Ensures accuracy and compliance with rules and regulations • Performs operational tasks arising from customer, vendor, and associate inquiries • Develops relationships with customers, associates, or vendors to achieve business goals and streamline service experience • Determines target needs and provides resolution • Provides knowledge in the area of work and assists with troubleshooting for internal and external parties • May assist in promotion and distribution of Bank products or services

🎯 Requirements

• High School Diploma or GED • 2 years' experience in Operations, Support, or Customer Service • Treasury experience preferred • Customer service skills • Organization skills • Problem solving • Troubleshooting • Builds Productive Relationships

🏖️ Benefits

• Competitive, thoughtfully designed and quality benefits program • Benefits information available at https://jobs.firstcitizens.com/benefits

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