Digital Product Management – Administration

🔥 5 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $105k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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First Citizens Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Debt on 2021-05

Healthcare • Manufacturing • Logistics

First Citizens Bank is a comprehensive financial institution offering a wide range of services to individuals, families, businesses, and nonprofits. Their offerings include personal and commercial banking services, loans, mortgages, investment solutions, and insurance products. Known for their commitment to customer service and financial expertise, the bank serves a variety of sectors including agribusiness, healthcare, and manufacturing, ensuring tailored financial solutions for their clients.

📋 Description

• Develop and execute product strategies aligned with organizational and platform goals • Define and communicate product vision, roadmap, and priorities for Commercial Banking platform capabilities • Identify opportunities to improve platform experiences, operational efficiency, and business outcomes • Translate business needs into product requirements, user stories, and acceptance criteria • Partner with Agile delivery teams throughout the delivery lifecycle • Collaborate with developers, architects, analysts, product managers, business stakeholders, and technology teams • Shape administrative workflows and experiences for business users and platform customers • Facilitate discussions to define processes, dependencies, priorities, and solutions • Manage and prioritize the product backlog • Participate in Agile ceremonies including planning, backlog refinement, sprint reviews, and retrospectives • Make prioritization decisions based on business value, regulatory requirements, technical dependencies, and stakeholder needs • Define success metrics and evaluate product performance using quantitative and qualitative feedback • Monitor adoption, usability, and operational effectiveness • Identify opportunities for continuous improvement • Maintain knowledge of Commercial Banking operations, digital platforms, emerging technology, regulatory, operational, and market considerations • Contribute thought leadership and best practices in platform modernization, digital experiences, and product management

🎯 Requirements

• Bachelor's Degree and 4 years' experience OR High School Diploma/GED and 8 years' experience in Product Management, Product Ownership, Digital Product Delivery, Agile methodologies, or related technology and business disciplines • Product strategy and roadmap development • Product ownership and backlog management • Requirements gathering and user story creation • Agile and Scrum methodologies • Stakeholder management and cross-functional leadership • Business process analysis and workflow design • Experience design and customer journey mapping • Platform and ecosystem thinking • Data analysis and performance measurement • Commercial Banking domain knowledge • Preferred experience in Commercial Banking or Financial Services • Preferred experience with Product Ownership or Product Management supporting enterprise platforms • Preferred experience working across multiple product domains and stakeholder groups • Preferred experience translating business requirements into Agile delivery artifacts • Preferred experience partnering with software engineering teams in Agile environments

🏖️ Benefits

• Competitive, thoughtfully designed and quality benefits program • Total compensation may include variable incentives, bonuses, benefits, and/or other awards

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