
51 - 200 employees
Founded 2014
đ Education
đ¤ Artificial Intelligence
âď¸ SaaS
đ° Private equity on 2024-04
Education ⢠Artificial Intelligence ⢠SaaS
Packback is an education technology company that provides an AI-powered, pedagogy-first platform for inquiry-based student discussions, real-time writing feedback, and originality/plagiarism prevention for K-12 and higher education institutions. The SaaS platform automates formative feedback and grading assistance, integrates with learning management systems, and emphasizes responsible, transparent use of AI to improve student engagement, writing skills, and learning outcomes.
đĽ 5 minutes ago
đ Alabama, Arizona, +23 more states â Remote
đľ $130k - $150k / year
â° Full Time
đ Senior
â Product Manager
đť Ghost score 0%
Where this job comes from
Posted on Packback's careers page, not through a job board
First seen by Remote Rocketship 5 minutes ago

51 - 200 employees
Founded 2014
đ Education
đ¤ Artificial Intelligence
âď¸ SaaS
đ° Private equity on 2024-04
Education ⢠Artificial Intelligence ⢠SaaS
Packback is an education technology company that provides an AI-powered, pedagogy-first platform for inquiry-based student discussions, real-time writing feedback, and originality/plagiarism prevention for K-12 and higher education institutions. The SaaS platform automates formative feedback and grading assistance, integrates with learning management systems, and emphasizes responsible, transparent use of AI to improve student engagement, writing skills, and learning outcomes.
⢠Lead discovery and delivery for multiple product opportunities from early research through release and user adoption ⢠Build business cases, prioritize and de-prioritize work, and keep projects on track ⢠Define problems, success criteria, constraints, releasable phases, releases, and timelines ⢠Conduct interviews with instructors and students and assess genuine demand ⢠Track customer, market, and competitor shifts and recommend roadmap changes ⢠Build AI-assisted working prototypes before committing engineering time ⢠Evaluate AI features for inconsistent, generic, or contextually incorrect outputs and propose fixes ⢠Design experiments with hypotheses, success criteria, stop criteria, and result-reading plans ⢠Define outcome metrics and measure impact after release ⢠Share experimentation and measurement practices across the team ⢠Own product decisions and collaborate with engineers, designers, and business stakeholders ⢠Align teams around product goals and communicate the rationale behind projects ⢠Partner with sales, customer success, and marketing on product messaging and adoption tracking ⢠Report honestly on project outcomes, including negative results and recommendations to stop or change course ⢠Help teammates adopt prototyping and experimentation habits
⢠4+ years of product management at a SaaS company ⢠Track record of taking features or significant enhancements from research to user adoption ⢠Experience in higher education or education more broadly, including EdTech, institutions, or instruction ⢠Understanding of what motivates students to do the work ⢠User research skills, including interviews or surveys ⢠Hands-on AI prototyping experience with AI tools ⢠AI literacy and judgment to identify weak AI behavior and propose effective fixes ⢠Experience designing and running experiments ⢠Statistical fluency to determine when a result is real ⢠Data fluency with SQL or BigQuery-style analysis, or AI-assisted analysis ⢠Technical acumen and understanding of how software is built and shipped ⢠Experience with Jira, Linear, or Azure DevOps ⢠Experience with Claude or a similar AI assistant ⢠Clear written and verbal communication ⢠Collaborative approach with engineers and designers ⢠Must be authorized to work for any employer in the U.S. without sponsorship ⢠Direct EdTech experience, shipped AI-powered feature experience, and understanding of institutional buying versus instructor adoption are nice to haves
⢠12 weeks of paid leave for welcoming new children ⢠Multiple Health and Welfare Benefit Options (Medical, Dental, Vision) ⢠401k plan (with employer matching) ⢠Flexible + Remote Work Opportunities ⢠Unlimited Paid Time Off (PTO) ⢠Employer Assistance Program (EAP) ⢠Calm and DoorDash subscriptions ⢠Career development paths with support and training ⢠Annual bonus target of 15%
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