
10,000+ employees
Founded 1984
💸 Finance
💳 Fintech
🏦 Banking
Finance • Fintech • Banking
Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.
🕒 2 days ago
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10,000+ employees
Founded 1984
💸 Finance
💳 Fintech
🏦 Banking
Finance • Fintech • Banking
Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.
• Manage a regular meeting cadence with each client in your territory, both onsite and remotely • Educate clients on Fiserv happenings and our impact on their organization • Create an easy environment for clients to interact with and communicate with you and Fiserv • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects • Coordinate team education on Digital Channels and Electronic Payments products as needed • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues • Support client visits and conferences and ensure billing accuracy
• Experience in client relationship management, service delivery, and/or sales to C-Level executives • Experience in electronic banking, mobile banking, and/or payments • Bachelor’s degree, and/or equivalent military experience • 2+ years of experience in time management, managing multiple projects and responsibilities concurrently • Experience with eCRM software such as Salesforce (great to have) • Working knowledge of Fiserv account processing products, online banking products, and business units (great to have) • Additional certifications in banking or financial technology fields (great to have)
• Health insurance • 401(k) Savings Plan • Employee Stock Purchase Plan • Paid holidays • Generous time off policies • Free counseling through EAP • Training, development, certification, and internal mobility opportunities • Employee Resource Groups promoting diverse and inclusive culture
Apply Now🕒 2 days ago
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