Technical Program Management, Director

🔥 15 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Lead large-scale platform engineering programs from architecture and planning through implementation, migration, production readiness, and operational adoption • Align platform roadmaps, architecture decisions, technical milestones, capacity requirements, budgets, risks, and cross-platform dependencies with enterprise technology strategy • Establish technical governance for architecture reviews, engineering standards, security and compliance controls, release readiness, service-level objectives, operational acceptance, and escalation paths • Provide senior leaders visibility into roadmap progress, platform adoption, deployment performance, reliability, capacity, security risks, technical debt, critical dependencies, and remediation plans • Facilitate decision-making across stakeholder groups with competing priorities, dependencies, and delivery timelines • Coordinate production readiness and platform adoption activities, including migration planning, performance and resilience validation, security reviews, disaster recovery, operational runbooks, support readiness, go-live criteria, and post-launch adoption tracking • Partner with engineering teams to improve developer experience through self-service capabilities, standardized delivery pipelines, reusable platform services, infrastructure as code, automated controls, and measurable reductions in delivery friction • Develop program management standards, templates, and delivery practices supporting consistent execution across programs • Lead enterprise platform engineering programs spanning cloud infrastructure, developer platforms, shared services, security, reliability, and application delivery • Partner with engineering leaders, architects, product teams, and business stakeholders to translate platform strategy into executable roadmaps and deliver secure, scalable, resilient capabilities

🎯 Requirements

• 12+ years of experience in program management or project management leading enterprise-level initiatives across business, product, and technology teams • 8+ years of experience managing complex technology programs involving cloud infrastructure, developer platforms, distributed systems, infrastructure automation, continuous delivery, observability, cybersecurity, service reliability, or enterprise platform modernization • 8+ years of experience applying Agile, Waterfall, or hybrid delivery models to complex engineering programs • Experience with architecture decision tracking, release planning, dependency management, capacity planning, risk remediation, and production-readiness governance • Experience translating architecture tradeoffs, reliability concerns, security risks, technical debt, capacity constraints, and delivery dependencies into decisions and recommendations for executive leadership and governance forums • Experience developing consolidated program plans, milestone reporting, resource views, and remediation plans • Working knowledge of cloud architecture, APIs, distributed systems, networking, identity and access management, container platforms, infrastructure as code, observability, software delivery pipelines, and site reliability engineering practices • Bachelor’s degree or higher in business administration, technology, finance, or a related field, or equivalent combination of education, related experience and/or military experience • Valid and unrestricted U.S. work authorization required • Candidates requiring current or future sponsorship will not be considered • This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine, or Washington • Experience in platform engineering within payments, banking, financial technology, or another regulated industry would be great to have • Experience with platform portfolio management, technical roadmap planning, engineering capacity planning, cloud cost optimization, lifecycle management, or modernization investment decisions would be great to have • Experience with engineering roadmaps, architecture documentation, source control, continuous integration and delivery, infrastructure automation, observability, service management, dependency tracking, and delivery governance tools would be great to have

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodation available for applicants with disabilities • Employment with a global fintech and payments company