Enterprise AI Tools Specialist

🕒 July 31

🏄 California, Illinois, +4 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🤠 Texas – Remote

💵 $103k - $129k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 44%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fish & Richardson P.C.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1878

⚖️ Legal

🧬 Biotechnology

💊 Pharmaceuticals

Legal • Biotechnology • Pharmaceuticals

Fish & Richardson P. C. is a specialized intellectual property law firm focused on patent litigation, patent prosecution, PTAB proceedings, trademark and copyright counseling, trade secret litigation, IP licensing, and related regulatory matters. The firm employs hundreds of attorneys and technology specialists—many with STEM and Ph. D. backgrounds—and represents companies and research institutions across technology and life sciences sectors in complex courtroom, administrative, and transactional matters. Fish & Richardson is particularly noted for leading district court patent litigation, PTAB work, and federal appeals for clients developing cutting‑edge innovations.

📋 Description

• Maintain and support AI tool environments to ensure services remain available to end-users • Create AI-powered tools and processes that streamline legal and operational tasks and improve understanding • Work with technical and non-technical staff to turn ideas into products • Act as escalated support for AI-related questions from end-users and IT staff • Vet, standardize, and deploy AI-related processes as department-wide tools • Diagnose and resolve AI tool issues, including license assignment, feature availability, prompt effectiveness, and integration failures • Configure and maintain AI tool settings, access controls, and policies in alignment with IT security standards • Advise users on selecting appropriate AI tools based on platform strengths, cost, and organizational use-case guidelines • Identify workflow automation opportunities with department leaders across approved AI tools • Gather and synthesize user feedback to refine training materials and surface new use cases • Develop and deliver end-user training content for varying technical skill levels • Develop and maintain a unified knowledge base covering common issues, FAQs, and self-service guidance • Collaborate with the helpdesk team to triage, document, and resolve AI-related support tickets, escalating to vendor support when required • Monitor feedback channels and translate recurring issues into product or training improvements • Manage license provisioning, assignment, and lifecycle tracking • Monitor usage analytics to track adoption trends, identify underserved user groups, and report to leadership • Ensure compliance with data governance policies, including data residency, retention, and sharing restrictions • Coordinate with the security team to review AI platform data handling and retention practices

🎯 Requirements

• Bachelor’s degree in Computer Science or a related field, or equivalent work experience • Experience working directly with end-users on requirements and independently developing scripts or small tools, ideally related to GenAI or automation • Experience developing scripts in PowerShell, Python, or C Sharp is required • Experience creating AI-powered tools is required • Experience working directly with Microsoft 365 Copilot, Google Gemini for Workspace, or Anthropic Claude for Work is desired • Law firm experience preferred • Strong written and verbal communication skills • Demonstrated problem-solving and critical thinking abilities, especially when balancing competing priorities • Proven ability to manage deadlines and consistently deliver results • Ability to think both abstractly and linearly and be solution oriented • Ability to work well within a team-oriented environment and contribute to effective team relationships and processes • Proficiency in using AI tools in alignment with established practices and standards • Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment • Ability to change and adapt to current and future responsibilities and circumstances, with consistent adherence to firm policies and procedures

🏖️ Benefits

• Competitive pay and discretionary bonus opportunities • Comprehensive medical and dental coverage • Generous paid time off • Tuition reimbursement • Award-winning retirement and profit sharing plans with employer contribution • Back-up child care • Health and wellness initiatives • Positive culture ranked as one of the best in the country in Vault’s 2026 law firm survey