Enterprise AI Tools Specialist

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🔥 29 minutes ago

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Fish & Richardson P.C.

1001 - 5000 employees

Founded 1878

⚖️ Legal

🧬 Biotechnology

💊 Pharmaceuticals

Legal • Biotechnology • Pharmaceuticals

Fish & Richardson P. C. is a specialized intellectual property law firm focused on patent litigation, patent prosecution, PTAB proceedings, trademark and copyright counseling, trade secret litigation, IP licensing, and related regulatory matters. The firm employs hundreds of attorneys and technology specialists—many with STEM and Ph. D. backgrounds—and represents companies and research institutions across technology and life sciences sectors in complex courtroom, administrative, and transactional matters. Fish & Richardson is particularly noted for leading district court patent litigation, PTAB work, and federal appeals for clients developing cutting‑edge innovations.

📋 Description

• Help to maintain and support AI Tool environments • Create AI-powered tools/processes that generate value for the firm’s clients • Work with technical and non-technical staff to turn ideas into products • Act as escalated support for AI-related questions • Vet, standardize, and deploy AI-related processes as department-wide tools • Diagnose and resolve AI tool issues • Configure and maintain AI tool settings, access controls, and policies • Advise users on selecting appropriate AI tools • Partner with department leaders to identify workflow automation opportunities • Gather and synthesize user feedback across platforms • Develop and deliver end user training content • Develop and maintain a unified knowledge base • Collaborate with the helpdesk team to triage, document, and resolve AI-related support tickets • Monitor user feedback channels and translate recurring issues into actionable product or training improvements • Manage license provisioning, assignment, and lifecycle tracking for firm selected AI tools • Monitor usage analytics across platforms to track adoption trends • Ensure compliance with organizational data governance policies • Coordinate with the security team to review AI platform data handling practices

🎯 Requirements

• Bachelor’s degree in Computer Science or related field, or equivalent work experience • Experience working directly with end-users on requirements and developing scripts or small tools • Experience developing scripts in powershell, python, or C Sharp • Experience creating AI-powered Tools • Experience working directly with Microsoft 365 Copilot, Google Gemini for Workspace, or Anthropic Claude for Work is desired • Strong written and verbal communication skills • Demonstrated problem-solving and critical thinking abilities • Proven ability to manage deadlines and consistently deliver results • Ability to work well within a team-oriented environment

🏖️ Benefits

• Competitive pay and discretionary bonus opportunities • Comprehensive medical and dental coverage • Generous paid time off • Tuition reimbursement • Award-winning retirement and profit sharing plans with employer contribution • Family-friendly atmosphere with back-up child care • Health and wellness initiatives

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