Business and Data Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

👻 Ghost score 10%

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Five Sigma - Claims Management Solution

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🛡️ Insurance

☁️ SaaS

💰 $16M Series A on 2021-09

Artificial Intelligence • Insurance • SaaS

Five Sigma is a comprehensive claims management platform that leverages cloud-based SaaS technology to offer 360-degree claim visibility, AI-driven insights, and decision-making automation. The platform is designed to enhance productivity and reduce costs for insurers, managing general agents, third-party administrators, and self-insured entities across various lines of business including property and casualty, automotive, homeowners, and more. With features like omnichannel communications, built-in communications and AI summaries, workflow automation, and API integrations, Five Sigma provides future-proof claims processing solutions that transform claims departments from cost centers to profit centers. The platform aims to improve customer satisfaction, operational efficiency, and overall performance through immediate deployment and ongoing product updates.

📋 Description

• Lead discovery sessions with insurance customers to understand claims operations, workflows, business rules, and challenges • Translate business needs into detailed functional requirements, solution designs, and acceptance criteria • Identify edge cases, business exceptions, and gaps in customer requirements • Map business requirements to Five Sigma's platform capabilities and define appropriate configurations • Partner with Delivery Managers and technical implementation teams to evaluate solution approaches • Analyze customer data structures, quality, and business meaning • Own source-to-target data mappings, transformation rules, and reconciliation criteria • Support data migrations, integrations, and reporting requirements • Use SQL to investigate datasets, identify inconsistencies, and validate results • Ensure data accuracy and alignment with customer business processes • Define business test scenarios and expected outcomes • Validate configurations, workflows, calculations, reports, and migrated data • Support UAT and troubleshoot functional and data-related issues • Ensure the delivered solution meets agreed business requirements • Collaborate with customers, Delivery Managers, Product, and Engineering teams • Maintain clear documentation of requirements, mappings, decisions, and acceptance criteria • Communicate complex findings to technical and non-technical stakeholders • Remain actively involved from discovery through go-live

🎯 Requirements

• 3+ years of experience as a Business Analyst, Business Systems Analyst, or Business & Data Analyst in a SaaS or enterprise technology environment • Experience in US Property & Casualty (P&C) insurance, claims management, or insurance technology • Familiarity with claims workflows, policy administration, and insurance data • Experience with enterprise software implementations, data migration, and system integrations • Proven ability to translate complex business processes into functional requirements and specifications • Experience working directly with customers and cross-functional technical teams • Strong analytical thinking, problem-solving skills, and attention to detail • Excellent written and verbal communication skills • Ability to work independently in a remote, global environment • Experience with APIs, JSON, ETL processes, and data reconciliation • Experience implementing configurable enterprise SaaS platforms

🏖️ Benefits

• Opportunity to join a fast-growing global InsurTech company • Work with talented professionals on meaningful business challenges • Opportunity to help shape the future of AI-powered claims management • Remote work in a global environment