Service Area Manager

🔥 12 minutes ago

🤠 Texas – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of FleetPride

FleetPride

1001 - 5000 employees

Founded 1999

🚘 Automotive

🏗️ Construction

🍽️ Food & Beverage

Automotive • Construction • Food & Beverage

FleetPride is a company that offers a wide range of parts and services for vehicle maintenance and repair. FleetPride focuses on parts fit for various types of vehicles and provides customer service, terms and policies support, and the ability to subscribe to their mailing list for updates. The company appears to cater to both individual and commercial customers looking for vehicle components and repair services.

📋 Description

• Provide leadership to multiple service managers in the assigned area • Motivate personnel to meet or exceed annual EBITA, sales budgets, and KPI goals • Drive and implement standard practices and procedures at assigned service center locations • Lead operational efficiencies, sales, and marketing for assigned locations • Hire and supervise Service Managers for area branches • Participate in staffing processes to ensure positions are filled timely with suitable candidates • Communicate with direct reports regarding procedures, methods, and implementation • Enforce company policies and procedures • Provide hands-on support for career development, coaching, and training • Ensure required training is completed timely • Identify and implement best practices across branches • Identify top performers and position them to coach others • Ensure team members are trained on FleetPride safety policies, programs, and procedures • Review monthly financial results for all assigned branches and formulate improvement plans when needed • Assist Accounts Receivables with overdue accounts and make collection calls when necessary • Work with Service Managers to hire and retain technicians and provide guidance on market compensation • Develop plans to support and grow local markets, including current business growth and new customer acquisition • Approve expenses up to budget limits • Regularly visit each branch location, focusing on bottom-performing branches

🎯 Requirements

• High School Diploma (or GED or High School Equivalence Certificate) • Minimum of 8 years of experience in heavy duty truck service industry • Minimum of 5 years in a supervisory position • Understanding of quantitative/qualitative analysis • Understanding of analytical, statistical, and financial processes and procedures • Strong professionalism, credibility, and inter-personal skills • Ability to monitor and assess performance • Judgment and decision-making skills • Management of personnel resources • Effective communication skills • Active learning skills • Time management skills • Ability to solve simple equations and use mathematics to solve problems • Critical thinking skills • Coordination skills • Advanced knowledge of MS Excel, MS Word, MS PowerPoint, and MS Access • Knowledge of iSeries and Power BI reporting tools • Valid drivers’ license with clean driving record • Ability to travel most of the time

🏖️ Benefits

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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