Enterprise Physical Security Installation Supervisor

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Logo of Flexential

Flexential

501 - 1000 employees

Founded 2000

🤝 B2B

🏢 Enterprise

📡 Telecommunications

B2B • Enterprise • Telecommunications

Flexential is a US-based provider of data center infrastructure and hybrid IT services. The FlexAnywhere® platform combines colocation, cloud (public/private/hybrid), connectivity/interconnection, data protection, managed and professional services to support enterprise workloads — including high-density GPU and AI/ML deployments. Flexential operates 40+ data centers across 18 US markets (3M+ sq. ft. footprint) and a 100+ Gbps network backbone, and positions itself as a B2B partner for enterprises needing resilient, scalable, and interconnected infrastructure.

📋 Description

• Act as a physical security subject matter expert and Flexential representative for employees, customers, and vendors • Lead physical security design and construction initiatives for new construction and retrofit projects • Configure servers, workstations, panels, and programmable components • Serve as the primary point of contact for physical security system issues • Manage projects and vendors through industry-accepted standards • Design, implement, audit, troubleshoot, and maintain physical security systems • Manage ticketing priorities and workflow for break/fix, installation, and maintenance issues • Collaborate with compliance and audit teams • Evaluate physical security strategy and controls for improvement, cost reduction, and efficiency • Lead cross-functional security assessments and risk-management initiatives • Coordinate physical security requirements for construction, retrofit, and implementation projects • Improve internal processes, workflows, and training documentation • Educate teams and partners on risks, vulnerabilities, standards, and policies • Provide escalation support through the On Call rotation • Prepare status reports for activities and projects • Collaborate with technical staff to design business-aligned solutions • Participate in Incident Management during system outages • Partner with Design Teams during site builds and retrofits

🎯 Requirements

• 7–10 years of relevant technical experience with low-voltage systems, access control, IP video/CCTV, and intrusion alarms • 7–10 years programming, implementing, and maintaining access-control, CCTV/IP video, and intrusion systems • 7–10 years managing projects and personnel in a multi-location/matrix environment • 7–10 years researching and procuring technologies and labor resources • 7–10 years installing, maintaining, and troubleshooting electrified and mechanical locking mechanisms • Ability to create, read, and understand engineered site plans, floor plans, blueprints, and system schematics • Proficiency in Genetec or similar system architecture • High competency in networking, switch configuration, and firewall principles • Proficient knowledge of low-voltage security systems, devices, relays, sensors, electronic locking hardware, and mechanical devices • Proficient knowledge of RS485 and Ethernet network design and devices • Ability to interpret operating manuals and component drawings and develop equipment procedures • Ability to use and instruct others in multimeters and circuit tracers for low-voltage troubleshooting • Ability to organize maintenance schedules, coordinate vendors, and develop problem resolutions • Proficiency with Change Management and Incident Management processes • Strong communication and interpersonal skills • Proficiency in Microsoft Office • Genetec Certification or willingness to complete within 6 months • Ability to resolve critical issues under pressure • Relevant industry knowledge and ability to adapt to future technology changes • Ability to work independently and in a team environment • Excellent written and verbal communication skills • Applicants must be legally authorized to work in the United States and reside in an eligible state at hire and throughout employment • Preferred: ASIS Certification; Windows Server and Video Management Systems; Visio and CAD; ServiceNow or other ticket-management systems; IT hardware/software certifications; project and initiative leadership experience • Ability to sit for extended periods and perform moderate or advanced keyboard usage

🏖️ Benefits

• Medical, Telehealth, Dental and Vision • 401(k) • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) • Life and AD&D • Short Term and Long-Term disability • Flex Paid Time Off (PTO) • Leave of Absence • Employee Assistance Program • Wellness Program • Rewards and Recognition Program • Discretionary annual bonus, based on personal and company performance

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