Senior Director, Data Center Infrastructure Management, Intelligence & Controls

🔥 4 hours ago

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Logo of Flexential

Flexential

501 - 1000 employees

Founded 2000

🤝 B2B

🏢 Enterprise

📡 Telecommunications

B2B • Enterprise • Telecommunications

Flexential is a US-based provider of data center infrastructure and hybrid IT services. The FlexAnywhere® platform combines colocation, cloud (public/private/hybrid), connectivity/interconnection, data protection, managed and professional services to support enterprise workloads — including high-density GPU and AI/ML deployments. Flexential operates 40+ data centers across 18 US markets (3M+ sq. ft. footprint) and a 100+ Gbps network backbone, and positions itself as a B2B partner for enterprises needing resilient, scalable, and interconnected infrastructure.

📋 Description

• Own the system of record. Take ownership of the DCIM platform as the authoritative source for capacity, assets, power topology, and facility state, and keep it accurate and trusted across operations, engineering, sales, and finance. • Harden data quality. Establish telemetry standards, point naming, and data-quality governance, and grade data health so issues are found and fixed before they cause revenue loss or bad decisions. • Drive consolidation. Begin unifying the configuration management database and integrating disconnected systems toward a single source of operational truth. • Run capacity and forecasting. Own capacity planning, forecasting, and optimization across power, space, and cooling, including utility load-ramp forecasts. • Manage reserves and utilization. Reconcile committed, drawn, and utilized power and adjust reserves to protect both sellable inventory and uptime. • Support the deal with data. Run technical design reviews, cage plots, and density-feasibility analysis, giving the business a clear, data-backed view of capacity. • Stabilize controls. Take ownership of building automation and controls, set standards for sequences of operation and alarm management, and tune the mechanical and electrical environment for reliability and efficiency. • Own the instrumentation layer. Run branch-circuit monitoring, environmental monitoring, and power-data acquisition, and ensure every usage-based site is fully instrumented before customer turn-up. • Close metering gaps. Drive the program to close remaining metering and monitoring gaps, treating data integrity as a revenue-protection function. • Protect billing integrity. Own the data behind PUE-based billing, usage, PUE, and rate, with anomaly detection, variance flagging, and reconstruction methods that prevent revenue leakage. • Own the operational metrics. Utilization, salable and built capacity, forecast accuracy, automation coverage, PUE and WUE, and the metrics that feed financial and capital reporting. • Identify risk in the data. Use operational data and modeling, including redundancy and failover modeling (N+1, 2N), to identify risk early and route clear, prioritized actions to teams so issues are remediated proactively. • Stabilize and build the team. Take ownership of the capacity engineering, operations engineering, controls, and telemetry groups, clarify roles, close gaps, and build a unit that operates with discipline and pride. • Build a resilient function. Document and cross-train so the function’s knowledge is well-distributed across the team, and partner across Facilities, Engineering, Construction, Sales, Product, IT, and Finance.

🎯 Requirements

• Hands-on leadership of controls, BAS, DCIM, capacity engineering, or telemetry teams in mission-critical environments. • Deep, practical command of BAS and controls, telemetry, and DCIM; you can read a trend log, a one-line, and a capacity model and know what they are telling you. • Strong grasp of MEP systems, switchgear, UPS, generators, chillers, CRAH and CRAC units, and PDUs, and how they behave under load and during failover. • Working knowledge of colocation capacity mechanics: reserves, utilization, and PUE-based billing. • Experience with DCIM and branch-circuit and environmental monitoring, and integrating systems over BACnet, Modbus, and SNMP. • A record of inheriting complex environments and leaving them measurably better, with cleaner data, calmer floors, and stronger teams, plus credibility with frontline technicians and shift leads.

🏖️ Benefits

• Medical, Telehealth, Dental and Vision • 401(k) • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) • Life and AD&D • Short Term and Long-Term disability • Flex Paid Time Off (PTO) • Leave of Absence • Employee Assistance Program • Wellness Program • Rewards and Recognition Program

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