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Clinical Quality Lead

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

đź’µ $102k - $112k / year

⏰ Full Time

đźź  Senior

đź‘» Ghost score 3%

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Logo of Float Health

Float Health

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

đź’Š Pharmaceuticals

đź’° Venture Round on 2022-03

Healthcare • Healthcare Insurance • Pharmaceuticals

Float Health is a company that provides on-demand home infusion nursing services, connecting specialty pharmacies with highly qualified nurses who bring hospital-level expertise directly to patients' homes. By facilitating timely and effective nursing staffing, Float Health ensures exceptional patient care during home infusion therapy, improving medication compliance and overall health outcomes. The company leverages technology to streamline operations for pharmacies, reducing costs associated with in-house nursing or traditional nurse agencies.

đź“‹ Description

• Define high-quality clinical care standards for Float visits, including provider-order adherence, medication administration, infusion practice, assessment, monitoring, escalation, and documentation • Build and maintain clinical review criteria, decision frameworks, and escalation pathways for the independent contractor model • Define and monitor clinical quality indicators across the Float marketplace • Investigate and resolve medication errors, adverse events, near misses, and clinical quality events • Lead root cause analyses and CAPA processes • Distinguish individual performance issues from workflow, education, product, or partner-level failures • Determine when events require nurse education, competency reassessment, marketplace restriction, or leadership escalation • Produce precise, defensible findings for nurses, pharmacy partners, and Float leadership • Translate quality findings into education priorities, competency expectations, job aids, and targeted nurse communications • Write and maintain clinical policies, SOPs, documentation standards, and investigation procedures • Evaluate whether quality interventions improve nursing practice • Serve as the clinical quality voice in pharmacy partner quality reviews, investigations, and performance discussions • Partner with Product, Analytics, and Compliance on clinical requirements and risk judgment • Build a scalable, measurable, continuously improvable clinical quality system across Float markets, pharmacy partnerships, and patient visits

🎯 Requirements

• Active, unencumbered Registered Nurse license • Five or more years of nursing experience, including at least three years in clinical quality, patient safety, risk management, clinical education, or documentation review • Direct experience conducting clinical incident investigations using root cause analysis and CAPA methodologies • Strong command of nursing standards of practice, medication administration safety, clinical documentation, and escalation • Exceptional written communication • Sound judgment about what requires education, system redesign, escalation, or restriction from clinical activity • Demonstrated ability to work independently in a remote, fast-changing environment • Preferred: Home infusion, specialty pharmacy, biologics, or immunoglobulin administration experience • Preferred: Experience supporting a 1099 contractor network, healthcare marketplace, or distributed clinician population; multi-state practice experience • Preferred: Familiarity with accreditation frameworks (ACHC, URAC, The Joint Commission) or training in just culture, human factors, lean, or high-reliability principles • MSN, MHA, MPH, or related graduate degree preferred • Candidates must be located in the U.S.; ability to overlap with Pacific Time/West Coast business hours

🏖️ Benefits

• Medical, dental, vision • 401k matching • Unlimited PTO with minimum days • Paid parental leave • Phone & internet monthly stipend • Annual Learning Stipend • HSA & FSA • Voluntary Life, Accident, Hospital, and Critical Illness Insurance • Zero commute • Work wherever you are (on or around US hours) • Options grant

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