Operator 811

Job not on LinkedIn

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $40k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Flock Safety

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🔐 Security

💰 $150M Series E on 2022-02

Security • Public Safety • Technology

Flock Safety is a company that focuses on providing advanced technological solutions for public and private safety. They utilize tools such as license plate recognition (LPR), video cameras, audio detection, and automated drones to enhance security for neighborhoods, businesses, schools, and governmental organizations. Their products are designed to deter crime and assist law enforcement in generating leads through evidence collection. Flock Safety operates on a subscription service model, offering maintenance-free, easy-to-deploy infrastructure to improve community safety. Trusted by over 5,000 communities, Flock Safety aims to create safer environments while maintaining transparency and privacy.

📋 Description

• Oversee and execute the end-to-end Call 811 ticket lifecycle in Salesforce and internal systems across assigned operating markets • Interpret site surveys to accurately create, update, and monitor locate tickets in compliance with state-specific regulations and timelines • Investigate locate anomalies, missing information, and agency delays, documenting evidence and executing clear risk escalation paths • Partner with Field Operations, scheduling, and deployment teams to provide status visibility and ensure field readiness before excavation begins • Utilize internal custom software and queue-management tools to prioritize high-volume locate requests and maintain complete audit records • Identify and implement practical process improvements or workflow automations to reduce manual rework while protecting compliance and quality • Independently investigate exceptions, track state certification updates, and proactively clear roadblocks to field activity

🎯 Requirements

• Proficiency in navigating Salesforce, reporting dashboards, and operational workflow software to manage high-volume task queues • Strong investigative and analytical capability to interpret site surveys, identify discrepancies, and resolve locate anomalies • Clear written and verbal communication skills to document exception histories, cross-functional handoffs, and operational updates • Proven ability to prioritize competing requests under strict timing guidelines and evolving state compliance standards • A methodical approach to record-keeping, tracking dependencies, and closing loops with internal stakeholders • Authorization to work lawfully in the United States • Ability to meet Criminal Justice Information Services (CJIS) certification requirements if certification is required, including FBI CJIS Security Policy requirements and a fingerprint-based background check

🏖️ Benefits

• Flock Stock Options • Equal employment opportunity • Interview accommodations for disabilities • Confidential handling of accommodation information