Enterprise Account Manager – Strategic Renewals

🕒 October 24

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 25%

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Flosum

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤝 B2B

☁️ SaaS

B2B • Software • SaaS

Flosum is an all-around solution built for Salesforce, focusing on enhancing DevOps, backup, and archive capabilities, as well as ensuring security orchestration. Trusted by Fortune 1000 companies, Flosum streamlines Salesforce development processes, automates security measures, and significantly reduces deployment times while maintaining data integrity. With its Salesforce-native tools, Flosum fosters collaboration and efficiency for organizations looking to optimize their investments in Salesforce.

📋 Description

• Own renewals across an enterprise account book and protect recurring revenue • Build relationships with CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms • Identify renewal risk, create save plans, and execute them urgently • Move customers from Salesforce-native products to Flosum’s cloud-native platform and build the business case • Defend accounts against competitors, in-house builds, and new enterprise architectures • Coordinate product, support, engineering, and customer success teams to meet customer needs • Identify expansion opportunities and hand them to the sales team with a clear plan • Maintain accurate forecasts and a clean renewal pipeline in Salesforce

🎯 Requirements

• 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company • Significant book of business, ideally $5M+ in annual recurring revenue, with individual accounts above $250K • Experience selling or renewing complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms • Track record of saving at-risk renewals by engaging at the executive level, with measurable results • Strong negotiation skills and comfort with multi-year terms and difficult conversations about price and value • Knowledge of NRR and GRR calculations and their business impact • Clear, concise writing and speaking skills; ability to brief a CIO in five minutes • Salesforce ecosystem experience is a strong plus

🏖️ Benefits

• Competitive base plus variable compensation tied to retention • Real ownership • Direct access to leadership • Room to build how account management works here • Opportunity to shape customers’ cloud transition • Opportunity to work on products supporting AI adoption

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