People Operations Manager

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FOLX Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

⚕️ Healthcare Insurance

🧘 Wellness

🌍 Social Impact

Healthcare Insurance • Wellness • Social Impact

FOLX Health is a comprehensive health and wellness platform specifically designed for the LGBTQIA+ community. Offering gender-affirming care, mental health services, therapy, primary care, and sexual and reproductive health, FOLX is dedicated to providing an inclusive and supportive healthcare environment. With a focus on expert, affirming, and inclusive care, the platform serves over 50,000 individuals, supporting their unique health needs through a secure online portal. FOLX also offers a community platform for peer support and educational resources, reinforcing its commitment to holistic and personalized care.

📋 Description

• Help design and run the moments that define the employee experience—onboarding, milestones, recognition, and the everyday rituals that make FOLX a place people are proud to work • Bring fresh, creative ideas to how we attract, engage, and retain talent, and turn the best ones into real programs • Act as a trusted, approachable point of contact for staff—answering questions, troubleshooting, and resolving issues with care, escalating when appropriate • Own the administrative execution of onboarding and offboarding: paperwork, secure storage, I-9 completion, background checks, and accurate system entry • Review payroll for hourly employees and manage off-cycle and supplemental payment requests • Partner with our benefits providers to answer staff questions on healthcare and other benefits • Safeguard data integrity and accuracy across your projects, managing your time and priorities independently • Build strong partnerships with key stakeholders—including Finance and Legal—on processes that touch People Operations • Take on other responsibilities as the team and organization grow

🎯 Requirements

• 3–5 years of experience in a human resources role (internship experience considered) • A genuine passion for serving the LGBTQ+ community • A self-starter mindset—you spot what needs doing and take initiative without waiting to be asked • Comfort moving between big-picture, creative thinking and meticulous, detail-oriented execution • Tech savvy, with the ability to quickly learn new software (G-Suite, HRIS, ATS) and solid Excel skills • Experience supporting an employee population, ideally in a fast-growing environment.

🏖️ Benefits

• Health insurance • Professional development opportunities