Fleet Management Technical Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $74.3k - $124.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

🦅 H1B Visa Sponsor

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Ford Motor Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1903

📦 Logistics

💼 Consulting

📣 Marketing

💰 Post-IPO Debt on 2023-08

Logistics • Consulting • Marketing

Ford Motor Company is a globally renowned automotive company based in the United States, established by Henry Ford. The company is committed to building a better world where every individual has the freedom to move and follow their dreams. Ford is dedicated to innovation, with a focus on services, experiences, and software alongside its traditional vehicle manufacturing. The company is actively involved in sustainability initiatives and aims to meet ambitious environmental targets. Ford values service, community impact, and strives to combine business success with social and environmental responsibility. With a rich history of over 121 years, Ford continues to adapt and lead in the evolving automotive landscape.

📋 Description

• Provide accurate documentation on all maintenance and repair events • Verify that all repair and maintenance work is necessary and performed at a competitive price • Negotiate repair costs on behalf of the customer when applicable • Document all cost savings, including recommended repairs that are not needed • Ensure the appropriate preventative maintenance schedule is followed • Ensure agreed charges for service work align with the final amount charged • Assist with developing processes and tools to streamline delivery of maintenance management services to customers

🎯 Requirements

• 5+ years of technical automotive experience required • High school diploma required • Current or prior ASE certification • Master Technician required • Proficiency in Microsoft Office programs • Familiarity with MSD and Salesforce CRM • Working and repair knowledge of vehicle classes 1 through 8 • Associates or Bachelor’s degree in an automotive-related program preferred • Prior Business Center experience preferred • Prior fleet management services experience strongly preferred • Candidates must be legally authorized to work in the United States • Visa sponsorship is not available

🏖️ Benefits

• Immediate medical, dental, vision and prescription drug coverage • Flexible family care days • Paid parental leave • New parent ramp-up programs • Subsidized back-up child care • Family building benefits including adoption and surrogacy expense reimbursement and fertility treatments • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • Generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time