Trade Specialist

Job not on LinkedIn

🕒 May 28

🇺🇸 United States – Remote

💵 $76.7k - $128.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

Enterprise • Healthcare Insurance

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Drive results in developing the SCM Solution by taking ownership of both provider and client success through the SCM Trade Specialist solution • Review all proposals submitted within your trade expertise to ensure accuracy for our clients related to the customers repair need and adhere to proposal submission SLAs • Focus on labor hours, parts, material mark-up, etc. so our goal of most transparent pricing for our clients is fulfilled • Strong attention to detail in comparing the problem description vs. providers' diagnosis and recommended scope of work for repair resolution to ensure the solution fits the need • Collaborate with internal teams during RFPs to ensure all questions are answered clearly and accurately • Use trade knowledge and background to evaluate complicated work tasks for clients with multiple locations requiring service or projects • Review all work where the scope goes beyond normal repairs or established not to exceed (NTEs) and provide timely approvals • Update and document work order information in a timely fashion throughout the work order’s lifecycle • Collaborate with internal teams during client meetings and presentations • Learn and apply the standard operating procedures as well as identifying ways to improve them • Present the value of the trade specialist team to clients during regular business reviews • Attend client or provider meetings as needed for trade expertise

🎯 Requirements

• 5+ years of experience in HVAC/R, plumbing, electrical, and general contracting/handyman services • Proficient in building relationships with diverse teams, clients, and providers through an easygoing interpersonal approach • Prior experience or certification in plumbing and/or HVAC/R systems, particularly in a commercial or multi-site environment, is preferred • Excellent communication skills, both verbal and written • Proven data analysis and presentation abilities for various audiences, including executive level • Solid prioritization with multitasking capabilities • Experience or readiness to create and deliver presentations alongside Facility Coordinators • Background in Customer Service • Strong attention to detail • Innovative and resourceful mindset, especially in uncertain scenarios • Proficient in Microsoft Office Suite and SaaS platforms • Experience and/or familiarity with ServiceChannel • Facility Management Services or IFM • Trade Certifications a plus

🏖️ Benefits

• medical, dental, vision, life and LTD insurance • HSA • 401(k)-retirement plan