Implementation Consultant – Grants and Scholarships Focus

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🕒 July 1

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Foundant Technologies

51 - 200 employees

🤝 Non-profit

💊 Pharmaceuticals

Non-profit • Pharmaceuticals

Foundant Technologies is a company dedicated to maximizing the impact of the philanthropic community through specialized software solutions. Their offerings include grant management software tailored for nonprofits, foundations, and community foundations. Foundant focuses on providing user-aligned cloud technology and exceptional service to help funders and grantseekers streamline their operations and dedicate more time to their missions.

📋 Description

• Drive the successful implementation of Foundant software products • Lead, train, and consult with clients for alignment with objectives • Establish and maintain a positive client experience • Develop expert knowledge of Foundant software products • Provide guidance on nonprofit sector practices • Support fellow team members and share best practices • Train clients on utilizing Foundant software products • Assist clients in configuring software for efficient workflows • Maintain high communication with clients for problem resolution • Provide guidance on best practices for grant and scholarship workflows • Engage in philanthropic and SaaS sectors to stay updated

🎯 Requirements

• Familiarity with nonprofit relationships • Thorough knowledge of strategies and best practices used by the philanthropic sector • Direct experience with community foundations and/or education is preferred • At least 3 years experience in philanthropy or customer service in a SaaS company • Ability to identify and adjust training to client learning styles • Strong technical aptitude with software programs • Exceptional client satisfaction driven approach • Keen attention to detail • Excellent verbal and written communication skills • Excellent time management skills • Ability to travel occasionally (approximately 10%) • Demonstrated experience with Microsoft Excel • Bachelor’s degree in related field preferred

🏖️ Benefits

• Competitive salary and benefits • Tuition, and lifestyle reimbursements • Bespoke mindfulness and fitness initiatives • Flexible PTO policy • Professional and personal development

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