Implementation Consultant – Grants and Scholarships Focus

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🔥 7 minutes ago

🦬 Montana – Remote

🦬 Montana – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Foundant Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

Our mission is to maximize the impact of the philanthropic community.

📋 Description

• Drive the successful implementation of Foundant software products • Lead, train, and consult with clients for alignment with objectives • Establish and maintain a positive client experience • Develop expert knowledge of Foundant software products • Provide guidance on nonprofit sector practices • Support fellow team members and share best practices • Train clients on utilizing Foundant software products • Assist clients in configuring software for efficient workflows • Maintain high communication with clients for problem resolution • Provide guidance on best practices for grant and scholarship workflows • Engage in philanthropic and SaaS sectors to stay updated

🎯 Requirements

• Familiarity with nonprofit relationships • Thorough knowledge of strategies and best practices used by the philanthropic sector • Direct experience with community foundations and/or education is preferred • At least 3 years experience in philanthropy or customer service in a SaaS company • Ability to identify and adjust training to client learning styles • Strong technical aptitude with software programs • Exceptional client satisfaction driven approach • Keen attention to detail • Excellent verbal and written communication skills • Excellent time management skills • Ability to travel occasionally (approximately 10%) • Demonstrated experience with Microsoft Excel • Bachelor’s degree in related field preferred

🏖️ Benefits

• Competitive salary and benefits • Tuition, and lifestyle reimbursements • Bespoke mindfulness and fitness initiatives • Flexible PTO policy • Professional and personal development