Success Coach Coordinator

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🕒 July 7

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Founders Classical Academy

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📚 Education

Education

Founders Classical Academy is a K–12 classical charter school in Lewisville, Texas, that provides a liberal arts and sciences education rooted in the classical tradition. The academy emphasizes whole-group instruction, a traditional liberal arts curriculum, character formation (virtue), and preparation for civic life and lifelong learning, serving students and families since 2012.

📋 Description

• Serve as the Student Success leader across all three schools, ensuring consistency and fidelity of implementation • Directly supervise and manage Success Coaches including hiring input, onboarding, coaching, and performance management • Supervise and develop Success Coaches, including coaching, feedback, and performance management • Design, implement, and monitor Student Success programming aligned to onboarding and engagement frameworks • Lead and manage re-enrollment efforts across all three schools, ensuring a coordinated, data-driven approach to retaining students year over year • Partner with school leadership and Operations to execute re-enrollment campaigns, including communication plans, outreach to undecided/unknown families, and tracking of return intent • Act as a mentor and role model for staff, building a culture of accountability and student-centered support • Step in to support or backfill coaching responsibilities as needed • Lead the design and execution of a comprehensive onboarding experience for all new students and families • Ensure consistent implementation of welcome calls, including expectations setting, relationship building, and early barrier identification • Oversee and support the facilitation of live Orientation sessions for students and families, ensuring high attendance and engagement • Develop and implement Parent University sessions to equip families with tools, resources, and confidence to support student success in a virtual environment • Establish clear onboarding milestones (e.g., welcome call, first login, orientation completion, first assignment submission, live session attendance) and ensure accountability across teams • Design and maintain tracking systems to monitor new student engagement, participation, and early risk indicators • Analyze onboarding data to identify trends, gaps, and opportunities for improvement across schools • Partner with Enrollment, Operations, and Academic teams to ensure a seamless transition from enrollment to active academic engagement • Implement proactive outreach strategies for students who do not engage within the first days/weeks of enrollment • Lead the development and execution of tiered outreach and intervention systems • Oversee identification of disengaged students and ensure timely, effective interventions and Success Plan implementation • Partner with Principals, Counselors, and staff to address academic, attendance, and behavioral barriers • Ensure alignment between engagement efforts, re-engagement strategies, and graduation pathways • Support implementation of PBIS and other student motivation/recognition systems • Ensure consistent processes, expectations, and communication • Standardize best practices while allowing for school-level customization • Serve as the primary escalation point for student success and engagement concerns • Collaborate with the Executive HOS to align strategy, priorities, and outcomes across schools • Monitor and analyze student engagement, attendance, and performance data across all schools • Track and report key metrics, identifying trends and areas for improvement • Drive data-informed decision-making and continuous improvement cycles • Ensure accurate data entry and integrity within systems (e.g., PowerSchool and other platforms) • Oversee daily workflow and task management for the Success Team • Ensure clear communication of priorities, deadlines, and expectations • Support staff evaluations through data collection, observation, and feedback • Facilitate team meetings, professional development, and training

🎯 Requirements

• Bachelor’s Degree in Education, Social Services, or related field (required) • 4+ years of experience in a K–12 educational setting (virtual experience preferred) • Demonstrated experience leading teams and managing programs • Strong knowledge of student onboarding, student engagement strategies, and intervention systems • Proficiency in Microsoft Office and Google Suite • Ability to analyze data and translate insights into actionable plans • Excellent communication, organization, and critical thinking skills • Ability to manage multiple priorities across schools in a fast-paced environment • High level of professionalism, discretion, and sound judgment

🏖️ Benefits

• Paid time off • Retirement contributions • Optional Basic Life and AD&D insurance • Voluntary life insurance (employee, spouse, child) • Discounted childcare at Early Learning Academies locations • Medical, dental, and vision insurance • Employee Assistance Program • Voluntary short-term disability insurance • Voluntary long-term disability insurance • Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals