Corporate Travel Consultant – After Hours

🔥 1 hour ago

🏈 Alabama, Arizona, +20 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌲 Oregon – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $22 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Fox World Travel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1960

✈️ Travel

🤝 B2B

Travel • B2B

Fox World Travel is a full-service travel company that provides corporate and leisure travel services. The firm offers managed business travel programs (including duty of care, risk management, spend management, online booking tools, reporting and custom business intelligence), meetings and incentives (full meeting management, hybrid/virtual events, incentive travel and group sourcing), and vacation travel services (group vacations, destination weddings, cruises, luxury/VIP travel). The company also emphasizes supplier relations, traveler communication, onboarding and account management, and corporate social responsibility initiatives such as Fox IMPACT and a Prevent Trafficking Toolkit.

📋 Description

• Providing travel services for domestic, trans-border, and international itineraries • Counseling clients on efficient routes, lowest available airfares, and travel products/services • Ensuring optimum customer service is provided through effective use of computer systems and positive telephone techniques • Anticipating client needs and acting on special requests • Maintaining awareness and adherence to our clients’ procedures, programs, and policy guidelines • Consistent application of Fox World Travel best practices • Meeting and striving to exceed quality and productivity goals • Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients • Assisting with projects when required • Assisting customers with online booking tool questions and fulfilling online reservations • Processing exchanges, voids, and refunds for travelers • Maintaining working knowledge of airline practices, programs & operations • Maintaining working knowledge of vendor loyalty programs • Maintaining high level of competency on Travelport+/Smartpoint GDS • Extensive knowledge of destination geography • Providing specialized services to VIP clients • Acting as a role model to reinforce superior customer service and professionalism • Striving for continual improvement through training and constructive feedback, in addition to identifying process enhancements

🎯 Requirements

• 3-plus years related Business Travel experience OR equivalent combination of education and experience preferred • Exceptional customer service skills • The ability to work evenings, overnights, weekends, and holidays as scheduled • GDS proficiency required, Travelport+/Smartpoint preferred • Strong verbal and written communication, interpersonal and organizational skills • Friendly and professional demeanor • Skilled in usage of a personal computer and various software packages

🏖️ Benefits

• Competitive wages • Flexible time off (vacation, sick, personal) • FAM Adventure Bucks to help you explore the world • Remote/hybrid work • A full benefit package including medical, dental, vision, long-term disability, company-sponsored life insurance and short-term disability • Tuition reimbursement • 401(k) contributions