Retail Process and Support Coordinator

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Framebridge

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏭 Manufacturing

📦 Logistics

💼 Consulting

Manufacturing • Logistics • Consulting

Framebridge is on a mission to help people frame the things they love. They offer high-quality, stylish custom frames and make it delightfully easy and fast to frame online or in one of their retail stores. From matchbooks in your attic to selfies in your phone, you can Framebridge just about anything, with over 2 million custom frames created.

📋 Description

• Monitor store and district compliance across KPI measures, customer satisfaction, and productivity standards • Use data to surface trends, flag risks, and identify improvement opportunities • Administer and serve as subject matter expert for proprietary and vendor-supported store systems • Liaise between stores and HQ through direct messages, Slack, email, and surveys • Monitor task and compliance completion and generate recurring reports • Share reporting results with field leadership • Support store shuttle schedules, supply needs, procurement, and physical inventory movement with factory logistics teams • Execute store hours updates, monthly operational trackers, and recurring workflows • Assist with creating and maintaining Store Policies and Procedures • Report to the Director, Retail Processes and Operations

🎯 Requirements

• At least 3+ years of retail experience • Live in a market where you are local to a store location • Analytical and data-driven, with curiosity about performance trends and process improvement • Strong understanding of how systems work and intersect • Strong organizational and time-management skills • Excellent communication and interpersonal skills • Detail-oriented mindset focused on accuracy and quality • Proficiency in Google Workspace and/or Microsoft Office suite • Ability to adapt to changing priorities and work independently as well as part of a team

🏖️ Benefits

• Full medical, dental, and vision benefits • Generous retirement program — 401(k) and employer-funded pension plan • Parental leave and return program • Flexible Time Off and paid holidays • Framebridge employee Free Frame codes and discounts • Short-term disability and Life/AD&D Insurance • Employee Assistance Program (EAP) • Ongoing learning and development opportunities • Commuter benefits • Pet insurance