K-12 Scaled Success Manager

🔥 7 minutes ago

⚔️ Virginia – Remote

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💵 $40 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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Framework

51 - 200 employees

📚 Education

👥 HR Tech

Education • Consulting • HR Tech

Framework is a consulting company that provides workforce and education management solutions. They specialize in helping organizations connect with highly-qualified EdTech professionals through a national candidate network. Framework offers customized education consulting solutions that aim to enhance educational outcomes and engagement. Their services include recruitment, expense management, and strategic planning tailored to educational settings. They position themselves as strategic partners in education, providing tailored solutions to meet the needs of educational institutions and districts.

📋 Description

• Drive Adoption and Engagement through Innovative, Scalable Methods. • Manage Accounts to Deliver Student Growth and District Renewals • Create and Support Educator Communities • Collaborate Across Teams to Drive Customer Satisfaction • Leverage Technology to Deliver Efficient and Effective Support

🎯 Requirements

• Bachelor's degree, and/or relevant experience. • 4+ years of customer success experience - preferably in the Education SaaS industry • Experience implementing software solutions, preferably in the education technology industry. • Proven track record of high (90%+) renewals rate and achievement of expansion goals and targets. • Great interpersonal, written and oral communication skills. • Preferred: Experience in education administration and/or a start-up organization.

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