Quality Analyst – Dynamics CRM

Job not on LinkedIn

🕒 June 27

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 42%

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Logo of Abstra

Abstra

51 - 200 employees

Founded 2007

💼 Consulting

📦 Logistics

📣 Marketing

💰 $2.3M Seed Round - Abstra on 2022-01

Consulting • Logistics • Marketing

Abstra is a nearshore LATAM technology services company that provides staff augmentation, dedicated teams, software outsourcing, and managed IT services to U. S. and international clients. They deliver custom software development (web and mobile), UX/UI design, QA/testing, and platform & infrastructure work (DevOps/SRE), and offer Data & AI capabilities including data engineering, ML engineering, MLOps, and data science. Abstra emphasizes time-zone alignment, bilingual LATAM talent, cost-effective nearshore delivery, and long-term partnership models to help companies scale engineering capacity and accelerate roadmaps.

📋 Description

• Create scenarios, write and execute automated tests, and log defects based on user stories • Test customized CRM forms, fields, views, reports, and dashboards • Test validations, workflows, and integrations with other enterprise systems • Participate in Scrum and Agile ceremonies • Collaborate with Software Development Engineers in Test and Software Engineers to develop an effective testing strategy • Perform functional, cross-browser, exploratory, security, regression, edge-case, and integration testing • Support implementations through production • Use Azure DevOps Services to create scenarios, execute tests, and log defects based on user stories and acceptance criteria • Review and provide feedback on the testability of user stories and acceptance criteria • Set up test data for software test execution • Deliver solutions aligned with software architecture strategy, coding standards, and organizational policies and procedures

🎯 Requirements

• Experienced in manual and automated testing of Microsoft Dynamics 365 • Dynamics CRM experience is required • Sales experience strongly preferred • Significant experience creating, maintaining, and debugging automated tests using Playwright or similar code-based test automation frameworks • Proficiency in TypeScript, JavaScript, or other scripting languages • Experience using AI-assisted development tools to improve productivity, support test creation, analyze defects, and accelerate learning • Exposure to Seismic or other similar marketing tools preferred • Bachelor's Degree in Computer Science, Mathematics, or Business-related field • Business experience in the financial or retirement industry • Knowledge of software development lifecycle • Excellent written and verbal communication skills with clear, concise technical writing style • Strong organizational skills and ability to maintain expected productivity levels • Excellent listening, presentation, and interpersonal skills • Problem-solving, analytical skills, and attention to detail • Ability to prioritize and be responsible for the creation and execution of test scripts each sprint • Desire to learn automation scripting and debugging • Familiarity with Agile philosophy and frameworks • Understanding of relational databases and SQL queries • Certified Associate in Software Testing (CAST)

🏖️ Benefits

• Opportunities for professional growth and development • A collaborative and inclusive work environment • The chance to work on impactful projects with a talented team • Excellent compensation in USD • Hardware and software setup

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