Partner Success Manager

Job not on LinkedIn

🕒 June 26

🏄 California – Remote

🏄 California – Remote

💵 $85.5k - $104.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Perseus Group, Constellation Software

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1997

🤝 B2B

☁️ SaaS

B2B • SaaS

Perseus Group is a part of Constellation Software Inc. , focused on investing in and building enduring software businesses. With operations in over 100 vertical markets and a family of more than 800 companies, Perseus Group specializes in acquiring B2B software companies that provide mission-critical solutions for niche markets. Their approach involves offering permanent capital, fostering a culture of excellence, and ensuring recurring revenue through SaaS or maintenance models. The group emphasizes continuous improvement, empowered leadership, and integrity in all operations.

📋 Description

• Onboard and complete new client implementations within 90 days • Manage the comprehensive onboarding of requested listing, public record, and other data feeds for all existing Clients • Coordinate with internal stakeholders as needed to ensure a complete, on-time and successful implementation • Hold regular Client review meetings and measure Client satisfaction levels • Develop, organize, distribute, collect and report on semi-annual Client satisfaction surveys • Serve as the primary point of contact for client requests • Prepare and lead quarterly meetings • Build strong relationships with clients and understand their strategic roadmap • Own the renewals from start to finish

🎯 Requirements

• Bachelor’s Degree • 5 years of experience in customer success, account manager and/or project management • Highly organized and success-driven with strong presentation skills • Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work • Works well in a collaborative team environment • Must be willing to travel up to 25%

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Basic life insurance • Short/long term disability • 401(k) participation (with company match) • 10 days minimum vacation • Sick time based on state requirements • 8 Company-paid holidays • 2 personal holidays per year