Client Engagement Coordinator

🕒 October 14

🇺🇸 United States – Remote

💵 $48k - $61k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

FranklinCovey

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1997

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

FranklinCovey is a global leader in organizational transformation, specializing in developing exceptional leaders, teams, and cultures that drive business results. They provide a range of services including training courses, executive coaching, and consulting, focusing on personal and interpersonal effectiveness to enhance individuals' skills and overall team performance. With tools such as the All Access Pass and the 7 Habits of Highly Effective People®, FranklinCovey empowers organizations to achieve consistent, breakthrough results in various sectors.

📋 Description

• Support Sales Executives throughout the client lifecycle • Provide support and account management with a focus on timeliness, accuracy, and quality • Manage internal systems and order fulfillment • Deliver exceptional customer service to meet client needs and keep the business on track • Support established revenue workload goals and key metrics aligned to company monthly thresholds • Ensure a smooth customer experience from contracting through completion of the client lifecycle • Oversee order fulfillment and management of domestic and international implementations • Process client orders accurately and promptly for subscriptions, products, services, and custom programs • Foster relationships with facilitators, managing certifications, orders, and promotions • Use pipeline reports to support opportunity-stage and date changes for forecasting accuracy • Generate standard agreements and coordinate inquiries with legal and custom solutions teams • Ensure compliance with company policies, revenue recognition, and processes • Manage invoicing, credits, and payment portals • Develop proficiency in relevant software and tools

🎯 Requirements

• Bachelor’s degree in business, Finance, Communications, or related field, and/or minimum 3 years of project and/or sales support experience • Proactive self-starter with excellent organizational and problem-solving skills • Strong customer service and interpersonal abilities • Ability to manage multiple projects concurrently with excellence, and to manage realignment of accounts and workload seamlessly • Proficiency in Microsoft Office • Knowledge of Salesforce.com and Microsoft AX Dynamics

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • HSA • Employee stock purchasing program • 401(k) • Paid time off • Holiday pay

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume