Administrator, Special Loans – Partial Release

🕒 July 1

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Logo of Freedom Mortgage

Freedom Mortgage

5001 - 10000 employees

Founded 1990

💸 Finance

🏠 Real Estate

👥 B2C

🔥 Funding within the last year

💰 $500M Debt Financing - Freedom Mortgage on 2025-08

Finance • Real Estate • B2C

Freedom Mortgage is a U. S. -based residential mortgage lender and servicer that provides home loan products and related services to consumers. The company offers purchase and refinance mortgages (VA, FHA, USDA, and conventional), HELOCs, fixed- and adjustable-rate terms, cash-out and streamline refinances, online account management and payment tools, and customer support including loan advisors. Freedom Mortgage focuses on consumer (B2C) mortgage origination and servicing for homebuyers and homeowners.

📋 Description

• Responsible for administrating daily functions of the Special Loans Portfolio • Reviews and processes requests for SCRA initial and continued eligibility • Completes daily, weekly, monthly ARM indexes and validations • Acts as a liaison between the customer and internal counsel for required documents • Ensures the buydown agreement matches the setup on the servicing platform • Provides exceptional customer service to both internal and external customers • Performs loan level maintenance on all special loan functions

🎯 Requirements

• Some College/Associates Degree or equivalent from two-year College or Technical School • Six (6) months to one (1) year related experience and/or training • Mortgage servicing experience or loan processing/post closing experience preferred • Knowledge in Microsoft Office, Word, Excel, and Outlook • Ability to read, interpret documents, and write routine reports. • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. • Ability to solve practical problems and deal with various concrete variables.

🏖️ Benefits

• Equal Employment Opportunity • Americans with Disabilities Act

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