Mortgage Claims Specialist – FHA

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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Freedom Mortgage

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💸 Finance

🏦 Banking

🏠 Real Estate

🔥 Funding within the last year

💰 $500M Debt Financing - Freedom Mortgage on 2025-08

Finance • Banking • Real Estate

Freedom Mortgage is a U. S. -based mortgage lender and servicer with over 30 years of experience helping Americans achieve homeownership and financial improvement. The company originates, services, and manages mortgage loans, offering sales, loan servicing, operations, risk management, and supporting functions such as technology, legal, HR, and marketing. Headquartered in Boca Raton, FL (NMLS ID #2767), Freedom Mortgage emphasizes community involvement, customer-focused loan solutions, and career opportunities across a broad range of mortgage-industry roles.

📋 Description

• The Specialist, FHA Claims is responsible for the filing of all FHA Part B claims and all non-conveyance claims including CWCOT (Claims without Conveyance of Title), SFLS (Single Family Loan Sale) claims and all Loss Mitigation claims including PFS (Pre-Foreclosure Sale) Claims, Partial Claims, SFB (Special Forbearance) incentive claims, Loan Modification incentive claims and HAMP claims. • Follow up on all claim payments, title package submission to HUD and monitoring for approval or extension as needed within investor/insurer timeframes. • Monitor attorney firms to ensure that all title packages are submitted timely or ensure extension to HUD is requested as needed within investor/insurer timeframes. • File all Part B expense claims within insurer/investor timeframes. • File all non-conveyance claims including CWCOT, SFLS and loss mitigation claims within investor/insurer timeframes. • Follow-up on all outstanding claim proceeds daily/weekly. • Resolve all exceptions on suspended claim funds. • Monitor daily reports and queues to ensure timely processing. • Inform Manager of all trends and issues including FHA claim curtailments, loss mitigation denials. • Plan and schedule work to perform effectively and efficiently to reduce costs by improving methods and processes. • Comply with instructions provided by Manager and renegotiate deadlines if necessary. • Maintain regular and punctual attendance. • Perform other related duties as assigned.

🎯 Requirements

• Bachelors Degree (B.A.) from a four-year College or University preferred; or four to six years related experience and/or training; or equivalent combination of education and experience. • Basic knowledge and experience with FHA, default guidelines and requirements. • Attention to detail with a high level of accuracy. • Strong analytical and problem solving skills. • Excellent communication skills. • Demonstrates professional behavior and teamwork, is dependable and adheres to Company policies and procedures. • Strong decision making skills. • Ability to meet deadlines in a fast paced environment. • Excellent organizational skills. • Strong team player. • Ability to manage time well and prioritize tasks. • Microsoft office experience and advanced Excel knowledge. • Strong work and business ethics. • Ability to read, analyze and interpret documents such as legal documents, policies and procedures and financial reports. • Problem solve and seek new solutions to issues and/or work arounds. • Ability to effectively write reports and correspondence. • Ability to define problems, collect data, establish facts and draw valid conclusions. • Proficient in computer skills and knowledge of word processing, spreadsheets, accounting general ledgers, accounts receivable, accounts payable and e-mail internet software. • Ability to work with minimal supervision. • Must be able to handle high volumes in a fast paced environment. • Ability to meet critical departmental and federal timelines with accuracy and efficiency. • Ability to build relationships with both internal and external clients/vendors.

🏖️ Benefits

• Equal Employment Opportunity • Reasonable accommodations for individuals with disabilities