Senior Customer Analytics and Sales Manager

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🕒 July 27

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Freshpet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

🍽️ Food & Beverage

👥 B2C

💰 $350M Post-IPO Debt - Freshpet on 2023-03

Food & Beverage • B2C

Freshpet is a company that produces fresh, refrigerated pet food and related products focused on wholesome, natural ingredients and pet nutrition. The company operates commercial kitchens and technical centers (locations listed include Bethlehem, PA; Ennis, TX; and Bedminster, NJ) and emphasizes sustainability, corporate social responsibility, and partnerships with shelters and rescues. Freshpet highlights employee ownership, benefits, and recruiting messaging aimed at people who care about pets, people, and the planet. The company presents itself as a consumer-facing maker of pet food with in-house manufacturing/food production facilities and a strong emphasis on quality and sustainability.

📋 Description

• Accountable for achieving sales, distribution, velocity, and profitability targets through data-driven planning and execution. • Lead joint business planning and execution for LCL and Walmart and other key accounts. • Leverage all available data and insight sources (NIQ, Customer Data, Numerator, US learning) to understand the business and develop plans to unlock growth. • Develop and deliver sales presentations, negotiate agreements, and drive profitable growth. • Oversee distributor relationships, ensuring alignment with Freshpet’s goals and effective execution at retail. • Explore and leverage AI tools to create efficiencies and better ways of working. • Build strong partnerships with category managers and merchants, ensuring Freshpet’s objectives are met. • Lead digital shelf and e-commerce initiatives to drive omnichannel growth and maximize Freshpet’s visibility and performance • Work closely with marketing, supply chain, and finance to deliver seamless customer solutions. • Identify opportunities and resolve issues independently, demonstrating accountability and initiative. • Champion a customer-centric approach, ensuring customer needs are at the forefront of decision-making. • Foster collaboration and teamwork across internal and external partners. • Communicate clearly and effectively with stakeholders at all levels. • Demonstrate adaptability and resilience in a fast-paced, changing environment. • Actively seek feedback and pursue continuous improvement.

🎯 Requirements

• Bachelor’s degree in Business Administration, or related field • 7+ years’ experience in CPG sales or account management, preferably with LCL and WM. • Experience in CPG category management or related analytic roles strongly preferred. • Experience working with cross-functional teams to develop and execute creative solutions to drive customer growth. • Strong analytical, negotiation, and presentation skills. • Bilingual (English & French) an asset.

🏖️ Benefits

• Remote working environment