Technical Services Manager

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🔥 2 hours ago

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Freudenberg Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Freudenberg Group is a global company that has developed a specialized platform for job seekers to explore career opportunities within the company. The platform provides a job listing page with search and filter capabilities, and detailed job offer pages where users can learn more about open positions and start the application process. Freudenberg integrates third-party content such as YouTube videos and maps from Google Maps and Baidu Maps to enhance user experience on their job pages. They emphasize user privacy and session management with the use of necessary cookies to ensure security and maintain session consistency throughout the job application process.

📋 Description

• Serve as primary technical contact for strategic accounts, providing expert guidance on product selection, formulation support, and application troubleshooting. • Identify and resolve customers’ technical challenges, including color inconsistencies, anti-sticking issues, and coating performance across confectionery categories. • Work, train and collaborate with the North American salesforce to strengthen their technical capabilities. • Work with CAPOL R&D teams to translate customer requirements into product prototypes and develop end applications. • Conduct trials, testing, and validation work to support product launches and troubleshooting internally at CAPOL and on-site at customers.

🎯 Requirements

• Bachelor’s degree in food science, or related field strongly preferred • 5+ years of experience in confectionery manufacturing • 5+ years of experience in food and confectionery formulation • 5+ years of experience in a customer-facing role • Ability to work with Microsoft Office software • Ability to work with CRM

🏖️ Benefits

• Health insurance • Professional development opportunities • Remote work options