Technical Account Manager – Mid-West Zone

🔥 0 minutes ago

🏄 California, Colorado, +2 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote ⛷️ Utah – Remote

💵 $90k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Serve as the trusted technical leader for major healthcare accounts • Proactively managing system performance • Strengthening stakeholder relationships • Driving stability, innovation, and long-term customer success across Philips’ managed services solutions • Serve as a single point of contact to ensure systems are healthy and up and running • Provide regular updates on solution performance • Monitors trends in case management & engages with customer support to drive resolution to ensure speedy resolution of escalated customer issues

🎯 Requirements

• 5+ years’ experience in complex health system IT environments • 3+ years’ experience in consultative, post-sales enterprise solutions using client/server architecture • Additional experience in supporting clinical and/or health care applications a plus • 3+ years’ experience planning and implementing large software installations or managing them after installation • Extensive knowledge of medical imaging systems, DICOM, and HL7 messaging standards

🏖️ Benefits

• generous PTO • 401k (up to 7% match) • HSA (with company contribution) • stock purchase plan • education reimbursement