Contact Center Scheduler

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🌲 Oregon – Remote

🌲 Oregon – Remote

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Frontier Dermatology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

💄 Beauty

🧘 Wellness

Healthcare Insurance • Beauty • Wellness

Frontier Dermatology is the largest physician-owned and physician-led dermatology practice in the Pacific Northwest. It offers a comprehensive range of medical and cosmetic dermatology services, providing innovative treatments tailored to the needs of patients in Washington and Oregon. With over 120 experienced providers, including board-certified dermatologists and advanced practice clinicians, the practice is dedicated to delivering high-quality care using the latest research and technologies.

📋 Description

• Do you enjoy giving superior customer service over the phone, as well as working behind the scenes on a computer? Join our central call center team as a medical Scheduler! • Scheduling appointments • Insurance verification • Routing calls to the correct personnel • Comfort multitasking from multiple electronic clinical programs and websites

🎯 Requirements

• Preferred experience in a medical office environment, call center, or graduate of a healthcare training program • HS Diploma, GED; or 1-3 months related healthcare experience • Our call center schedulers must be comfortable in a fast paced environment; some duties include scheduling appointments, insurance verification, routing calls to the correct personnel, and be comfortable multitasking from multiple electronic clinical programs and websites • Our call center schedulers must have exceptional customer service skills, be highly organized, and very detail oriented.

🏖️ Benefits

• Health Insurance – medical, dental, and vision with HSA, FSA options • 401k - employer matching up to 4% • Life Insurance – employer paid & voluntary options • 8 paid holidays per year • Tiered PTO accrual 80 – 200 hours annually • Complimentary parking • Pet insurance voluntary option • Employee Assistance Program provided