
1001 - 5000 employees
Founded 2002
📡 Telecommunications
👥 B2C
🤝 B2B
Telecommunications • B2C • B2B
Hotwire Communications Ltd is a fiber‑optic telecommunications company operating under the Fision brand that builds and operates 100% fiber networks to deliver high‑speed, symmetrical gigabit internet to residential communities and business customers. The company provides bundled connectivity services — including managed Wi‑Fi, TV, digital phone, security, and home automation — for single‑family homes, multifamily and HOAs, hospitality, student housing, senior living, and other enterprise customers across multiple U. S. states. Hotwire emphasizes concierge‑level customer service, scalable network infrastructure, and enterprise-grade solutions for community-wide deployments.
🕒 June 16
Contact Center Supervisor overseeing customer engagement specialists to ensure service quality and team performance. Leading coaching and management processes in call center operations.
🐊 Florida – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 June 2
Quality Assurance Analyst responsible for monitoring call center associates' performance at Hotwire Communications. Involves assessing service interactions and enhancing quality assurance processes.
🐊 Florida – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔧 QA Engineer (Quality Assurance)
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
🕒 May 30
Advanced Technical Support Engineer providing exceptional customer support and troubleshooting for Hotwire's product portfolio. Engaging with clients to resolve incidents while collaborating with technical teams.
🕒 March 28
Customer Engagement Specialist providing technical support via phone, chat, and email at Hotwire Communications. Handling customer inquiries and resolving issues with their technology services.
🐊 Florida – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 April 15
Sales Engagement Specialist managing inbound and outbound calls to educate and upsell customers. Ensuring customer satisfaction while utilizing advanced contact center technology.
🕒 March 28
Senior Tax Accountant managing compliance and audit activities at Hotwire Telecommunications. Collaborating with leadership for strategic tax planning and risk assessment.