Call Center Collector

🔥 0 minutes ago

🌪️ Kansas – Remote

🌪️ Kansas – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

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U.S. Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1863

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

U. S. Bank is a major financial services institution headquartered in the United States, providing a wide range of banking and financial products to individuals and businesses. The bank offers services in retail banking, corporate banking, wealth management, credit underwriting, and investment management. With a commitment to diversity, equity, and inclusion, U. S. Bank emphasizes the importance of culture and values, offering career growth opportunities and supporting the health and wellness of its employees. U. S. Bank engages with communities and provides educational resources to enhance financial literacy. As a member of the FDIC, it ensures the security of its deposit products, although investment and insurance products are not FDIC insured and may lose value.

📋 Description

• Collects payment on assigned delinquent accounts by reviewing documentation • Contacts customers/clients by telephone and/or written correspondence • Arranges repayment schedules in order to minimize loss to the organization

🎯 Requirements

• High school diploma or equivalent • Two to three years of experience in collections and/or customer service activities • Good knowledge of loan collection policies and procedures, fair debt collection practices, and related laws • Strong customer service/relations skills • Ability to identify and resolve exceptions and to organize and interpret information • Good verbal and written communication skills

🏖️ Benefits

• Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law