Claims Adjuster Trainee

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🔥 2 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

⚪️ Entry-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

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Frontline Insurance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

🛡️ Insurance

👥 B2C

💸 Finance

Insurance • B2C • Finance

<Frontline Insurance> Frontline Insurance is a consumer-focused home and property insurance provider offering personalized, state-specific coverage and home protection solutions across southeastern U. S. markets. The company emphasizes agent distribution, claims support, emergency services, and customer-facing digital tools (agent/customer logins, claims upload, payments), positioning itself as a partner for homeowners managing the health and risk of their properties.

📋 Description

• Complete onboarding and obtain required state licensing • Learn insurance policy provisions and coverage details • Apply regulations and complete the final evaluation • Develop customer service and communication skills for client interaction and support • Learn the end-to-end claims process and system navigation • Gain knowledge of property construction, building components, and materials • Learn property damage estimation fundamentals • Gather and evaluate claim evidence • Assess policy coverage and determine claim applicability • Understand subrogation, recovery processes, and liability principles • Resolve conflicts and claim disputes • Participate in on-site inspections and fieldwork procedures • Deliver empathetic, customer-focused service throughout the claim lifecycle, including coverage analysis, investigation, evaluation, reserving, negotiation, and resolution • Apply policy interpretation and coverage evaluation skills to ensure fair and transparent claim outcomes • Conduct claim investigations, including on-site inspections, recorded statements, and other evidence gathering • Use estimating tools and systems to assess property damage • Collaborate with team members and stakeholders to resolve disputes and support subrogation and liability processes • Maintain compliance with internal quality standards and state regulations • Assist with catastrophe operations, including working extra hours during major events or deploying to affected areas to help policyholders

🎯 Requirements

• Bachelor's degree is preferred, or minimum one year of work or customer service experience • Obtain the Florida Adjuster's license within 60 days of hire • Obtain all other required state licenses within 90 days of hire • Strong organizational, time management, and communication skills • Proficiency in Microsoft Office (Word, Excel, Outlook) • Ability to work independently and collaboratively in a fast-paced, high-volume environment

🏖️ Benefits

• Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term) • 401k Retirement Plan with a generous match • Four weeks of PTO • Pet Insurance