Business Operations Manager

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Fullsteam

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

☁️ SaaS

🤝 B2B

Fintech • SaaS • B2B

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

📋 Description

• Support monthly operations reviews across the Summit Vertical to close performance gaps or accelerate growth opportunities. • Gather, organize, and analyze BU-level and consolidated performance data, including trend identification and key driver analysis. • Support planning processes, initiative tracking, and execution follow-through for the Vertical and its business units. • Partner with and train BU leaders to improve visibility into KPIs, operating rhythm, action item tracking, and accountability. • Work with finance, accounting, and FP&A teams to ensure reporting inputs are accurate, consistent, and timely, without owning corporate finance processes. • Support ELT materials, executive presentations, QBRs, and strategic analysis as needed. • Develop process improvements that reduce manual effort and strengthen operating discipline. • Serve as a cross-functional liaison across customer success, sales, software development, operations, and shared services. • Assist in managing strategic initiatives, timelines, and deliverables across multiple workstreams. • Provide analytical support for special projects, ad hoc requests, and leadership decisions.

🎯 Requirements

• 3–5 years of business analysis experience similar to audit experience, preferably with a public accounting firm. • 1–3 years of experience in a high-paced, growth-focused, private equity-backed business. • Experience in software and/or SaaS environments strongly preferred. • Demonstrated experience with data analysis, operational reporting, planning, and execution support. • Advanced Microsoft Excel skills. • Excellent project management skills and experience. • Strong communication and presentation skills. • Bachelor’s degree in Business, Accounting, Finance, with a focus on technology, or related field required. • Experience supporting executive leadership and cross-functional teams preferred.

🏖️ Benefits

• Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. • Fullsteam is an Equal Opportunity/Affirmative Action employer.