Implementation Specialist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Fullsteam

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

📋 Description

• Manage all implementation tasks, including weekly calls, training sessions, and go-live tasks • Build working relationships with customer stakeholders • Travel to visit and train customers as needed • Ensure projects are delivered on time • Assist in managing project scope and objectives and keeping stakeholders on schedule • Follow the defined project plan and implementation standards • Build working knowledge of window covering products, pricing, and order-to-production workflows to guide customer setup and configuration • Suggest improvements to company-defined processes • Communicate suggested changes to project scope and timeline to management • Report and escalate project risks to management • Assist with testing development items and project deliverables • Create internal and client documentation, including release notes, knowledge base articles, and training videos

🎯 Requirements

• Working knowledge of cloud-based SaaS applications • 2+ years of experience with SaaS software implementations • Excellent project management skills • Exceptional communication skills • Highly organized and detail-oriented • Understanding of technical concepts to provide guidance and solutions • History in the window treatment/coverings industry, manufacturing, or ERP/production software is a plus • Ability to travel to visit and train customers as needed

🏖️ Benefits

• Annual performance-based bonus • Travel to visit and train customers as needed