Fullsteam
1001 - 5000 employees
💳 Fintech
☁️ SaaS
🤝 B2B
Fintech • SaaS • B2B
Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.
Support Technician
🔥 7 minutes ago
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Fullsteam
1001 - 5000 employees
💳 Fintech
☁️ SaaS
🤝 B2B
Fintech • SaaS • B2B
Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.
📋 Description
• Provide first-level technical support to users through phone, email, and remote sessions, addressing issues related to client computers and software. • Diagnose, troubleshoot, and resolve technical problems; escalate complex issues when necessary. • Assist with creating and maintaining scripts in C# and SQL to generate and customize client reports. • Collaborate with the development team to report bugs and suggest usability improvements. • Document support cases, resolutions, and any scripting changes for future reference.
🎯 Requirements
• Experience providing technical support via phone and email in a professional environment. • Some familiarity with code and scripts. • Understanding of Windows OS and common networking concepts. • Ability to work collaboratively and communicate effectively with clients and team members.
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