Care Supervisor

🕒 July 24

🏈 Alabama, Arizona, +33 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $64k - $96k / year

⏰ Full Time

🟢 Junior

👻 Ghost score 29%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fuze Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

Healthcare • SaaS • Pharmaceuticals

Fuze Health is a technology-led healthcare company that provides integrated pharmacy solutions, clinical services, and data-driven software to healthcare organizations, payers, employers, and life sciences partners. Through its FuzeRx digital pharmacy, Fuze Services clinical programs, and Fuze Technologies platform, it delivers API-powered prescription fulfillment, telehealth, diagnostics and genomics, patient engagement, and analytics to improve access, adherence, early identification of conditions, and outcomes at scale.

📋 Description

• Assist compliant, efficient, safe, and scalable operations for the Patient Care Team • Establish operational excellence across patient experience, employee morale, industry standards, compliance, and performance metrics • Use pharmacy regulations knowledge, clinical judgment, and patient safety practices to meet and exceed service level agreements • Work cross-functionally to develop processes and programs • Establish a culture of continuous improvement • Supervise and develop a team of Alto technicians • Own technician workflow and operations • Ensure efficiency, service-level, quality, and prescription-processing metrics are met • Coach and develop technicians to optimize quality and patient experience • Create training materials and lead technician onboarding sessions • Support the care team through a Supervisor-on-Duty rotation, including nights and weekends • Implement and enforce workflows for partnerships, product launches, and regulatory/accreditation requirements • Triage and resolve day-to-day escalations • Manage staffing, scheduling, workflows, hiring, performance evaluations, and disciplinary action • Partner with the Quality Team to ensure patient safety and clinical excellence • Oversee deployment, training, and standardization of company policies and procedures • Ensure pharmacy compliance with local, state, and federal pharmacy regulations, third-party payor rules, and Fuze Rx policies • Assist in maintaining good standing with applicable regulatory bodies, including the State Board of Pharmacies

🎯 Requirements

• An active pharmacy technician license in good standing with Colorado or Texas State board of pharmacy, free of any disciplinary actions • 1-3 years prior experience managing teams of pharmacy technicians and clerks in a retail, mail order setting or hub setting, or equivalent experience as a systems, people and process trainer in a similar environment • Demonstrated passion for continuous improvement, defect identification, and solution implementation • Ability to define and manage performance and success against business, people and patient satisfaction KPIs • Demonstrated success in providing training, coaching, and performance feedback • Preferred: Management experience in a retail, mail order setting or hub setting • Preferred: Experience in claims adjudication processes, such as switch vendors, insurance PBMs, and CoverMyMeds. • Ability to work at a computer terminal with monitor, keyboard and mouse for extended periods • Ability to stoop, bend, reach, and lift, carry, push, pull, and move light objects up to 20 pounds • Ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details • Applicants must be authorized to work for any employer in the U.S.; no visa sponsorship or transfer available

🏖️ Benefits

• Dental, vision, and multiple group medical plans • 401(k) retirement savings plan • Group life insurance • Accidental death and dismemberment (AD&D) insurance • Flexible spending account (FSA) and health savings account (HSA) • Commuter benefits • Employer-paid short-term (STD) and long-term disability (LTD) insurance • Supplemental spouse life insurance • Legal insurance • Employee assistance program • Home health testing kits • Fertility medication discount program • Flexible vacation time • Accrued paid sick time • 10 paid holidays • 2 floating holidays for full-time non-exempt employees • Eight weeks of paid parental leave for eligible employees, with additional paid weeks for the birthing parent • 4 weeks paid caregiver leave • Lifestyle Spending Account allowance each month