Senior Manager, Pharmacy

🔥 12 hours ago

🌲 North Carolina, Ohio, +10 more states – Remote

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💵 $144.4k - $180.5k / year

⏰ Full Time

🟠 Senior

💊 Pharmacist

👻 Ghost score 13%

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Logo of Fuze Health

Fuze Health

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

Healthcare • SaaS • Pharmaceuticals

Fuze Health is a technology-led healthcare company that provides integrated pharmacy solutions, clinical services, and data-driven software to healthcare organizations, payers, employers, and life sciences partners. Through its FuzeRx digital pharmacy, Fuze Services clinical programs, and Fuze Technologies platform, it delivers API-powered prescription fulfillment, telehealth, diagnostics and genomics, patient engagement, and analytics to improve access, adherence, early identification of conditions, and outcomes at scale.

📋 Description

• Lead regional operational strategy, execution, and performance across multiple pharmacy fulfillment sites • Drive regulatory compliance and operational readiness under federal and state pharmacy regulations, payer requirements, and internal quality standards • Lead, mentor, and develop Pharmacy Fulfillment Managers • Establish standardized processes, tools, and resources to improve site-level execution and operational consistency • Define, monitor, and improve metrics covering safety, quality, cost, productivity, and delivery timeliness • Apply Lean, Kaizen, and other process improvement methodologies to optimize pharmacy fulfillment workflows • Oversee inventory management, workforce planning, staffing models, and space utilization • Partner with Recruiting and HR to attract, retain, and develop pharmacy talent • Analyze financial and operational data, including P&L performance, to guide decisions and manage costs • Serve as a senior escalation point for significant site-level operational events • Lead issue resolution, risk mitigation, and recovery efforts • Establish and oversee audit, quality assurance, and compliance review processes • Lead regional implementation of corporate initiatives and change management • Support new site launches, operational transitions, expansions, and restructuring initiatives • Travel up to 30% of the time

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Administration, Pharmacy Operations, Supply Chain, or a related field, or equivalent practical experience • 5+ years of progressive experience in fulfillment, healthcare, pharmacy, or operations leadership, including responsibility for multi-site operations • Demonstrated success leading high-volume fulfillment operations, healthcare services, or pharmacy operations in a performance-driven environment • Experience managing teams in highly regulated, compliance-driven environments • Strong understanding of operational controls, quality standards, and risk management • Proven track record of developing leaders, managing diverse teams, and driving accountability and performance across multiple sites • Strong analytical and financial acumen, including operational data, financial metrics, and P&L insights • Proficiency with Excel, Tableau, Looker, or similar analytical and reporting tools • Ability to lead cross-functional initiatives and influence stakeholders at multiple levels • Ability to translate strategic priorities into effective operational execution • Strong problem-solving, communication, and change-management skills • Experience implementing process improvements that enhance efficiency, quality, compliance, and service delivery • Authorized to work for any employer in the U.S. • Preferred: Master’s degree in Business Administration, Healthcare Administration, Healthcare Leadership, or a related field • Preferred: 3+ years of regional or multi-site pharmacy leadership experience • Preferred: Lean Six Sigma, APICS, or other relevant operations, supply chain, or quality certifications • Preferred: Deep knowledge of pharmacy fulfillment workflows, inventory management, courier logistics, and end-to-end pharmacy operations • Preferred: Experience scaling operations in high-growth environments, including site launches, organizational transitions, or network expansion • Preferred: Experience leading continuous improvement initiatives using Lean, Kaizen, or other operational excellence methodologies • Preferred: Experience partnering across Pharmacy Operations, Clinical, Logistics, Recruiting, HR, and other business functions • Preferred: Experience developing standardized operating models, performance management frameworks, and scalable processes across distributed teams • Ability to meet physical requirements, including extended computer use, bending, reaching, repetitive motions, and moving objects up to 20 pounds • Ability to travel occasionally, sit for extended periods during travel, carry luggage, navigate airports independently, and adjust to different time zones and climates

🏖️ Benefits

• Dental, vision, and multiple group medical plans • 401(k) retirement savings plan • Group life insurance • Accidental death and dismemberment (AD&D) insurance • Flexible spending account (FSA) and health savings account (HSA) • Commuter benefits • Employer-paid short-term (STD) and long-term disability (LTD) insurance • Supplemental spouse life insurance • Legal insurance • Employee assistance program • Home health testing kits • Fertility medication discount program • Flexible vacation time • Accrued paid sick time • 10 paid holidays • 2 floating holidays for full-time non-exempt employees • Eight weeks of paid parental leave for eligible employees, with additional paid weeks for the birthing parent • 4 weeks paid caregiver leave • Lifestyle Spending Account allowance each month

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